+4.6 Account Notifications

4.6 Account Notifications

Certain subscriber account events (e.g., the binding of an authenticator, account recovery) require the subscriber or someone designated by them to be independently notified. These notifications help the subscriber detect possible fraud associated with their subscriber account.

Events that require notification SHALL cause a notification to be sent to the notification addresses stored in the subscriber account. Notification addresses may be any means by which the subscriber can be reliably contacted, such as:

Postal address
Email address
Address (e.g., telephone number) to which a text message or voice message may be sent
Reference to the subscriber in a push notification service

CSPs SHALL support at least two notification addresses per subscriber account. For subscriber accounts that have undergone identity proofing, at least one address SHALL have been validated during the identity proofing process. The CSP SHOULD allow subscribers with authentication at AAL2 or higher (or at AAL1 if that is the highest AAL available for the subscriber account) to update their notification addresses. The CSP SHOULD encourage the subscriber to maintain multiple notification addresses to improve the likelihood of contacting them if a contact address changes.

Notifications SHALL be sent to all notification addresses except postal addresses. However, notifications SHALL be sent to postal addresses if no other form of notification address is stored in the subscriber account or if the notification is for account recovery at AAL3. Account recovery notifications SHALL also be sent to a postal address if the only other notification address in the subscriber account is the address to which an issued recovery code was sent.

The notification SHALL provide clear instructions, including contact information, in case the recipient repudiates the event associated with the notification.

1. Prezentare generală

Titlu Standard

1.1 Referințe

1.2 Cerințe identificate

1.3 Reglementări asociate

2. Cerințe identificate

Cerințe
Sursă Cerință

3. Reglementări asociate

Reglementări
Sursă Reglementare
  • NIST -

    EN: Publications of the National Institute of Standards and Technology (NIST), U.S. Department of Commerce, https://www.nist.gov/, from their electronic versions (OSCAL; SP 800-63-4 from its HTML version, https://pages.nist.gov/800-63-4/). Works of NIST employees are not subject to copyright protection in the United States (17 U.S.C. § 105); the OSCAL content is dedicated to the public domain worldwide (CC0 1.0); outside the United States NIST grants the right to reprint its technical series publications in all formats (NIST copyright statement). Republished courtesy of the National Institute of Standards and Technology; each document names its citation. Divided into sections and converted into the GRCA format, the wording unchanged. Only the versions published by NIST are authoritative.

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