+Business Continuity Policy
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Business Continuity Policy
Establish an ICT business continuity policy that enables the continuity of critical or important functions, ensures rapid response to incidents, facilitates the resumption of activities, deployment of containment measures, activation and deactivation of response and recovery procedures, estimation of impact, damage, and losses, and provides clear communication to relevant stakeholders. Regularly review the business continuity policy and make necessary adjustments to enhance effectiveness.
Refer to Articles 24.2-4 of the RTS RM for specific requirements for Central counterparties, Trading venues, and Central security depositories.
1. Prezentare generală
1.1 Referințe
1.2 Cerințe identificate
1.3 Reglementări asociate
2. Cerințe identificate
3. Reglementări asociate
Reglementări
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Reglementare |
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EULAW
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Articolul 11 (1)
Ca parte a cadrului de gestionare a riscurilor TIC menționat la articolul 6 alineatul (1) și pe baza cerințelor de identificare prevăzute la articolul 8, entitățile financiare instituie o politică cuprinzătoare de continuitate a activității TIC, care poate fi adoptată sub forma unei politici specifice dedicate, ca parte integrantă a politicii generale de continuitate a activității a entității financiare.
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EULAW
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Articolul 11 (6)
Ca parte a gestionării lor cuprinzătoare a riscurilor TIC, entitățile financiare:
(a)
testează planurile de continuitate a activității TIC și planurile de răspuns și de recuperare în domeniul TIC în legătură cu sistemele TIC care sprijină toate funcțiile cel puțin o dată pe an, precum și în caz de eventuale modificări substanțiale ale sistemelor TIC care sprijină funcții critice sau importante;
(b)
testează planurile de comunicare în situații de criză instituite în conformitate cu articolul 14.
În scopul aplicării literei (a) de la primul paragraf, entitățile financiare altele decât microîntreprinderile includ în planurile de testare scenarii de atacuri cibernetice și transferuri între infrastructura TIC primară și capacitățile redundante, copiile de rezervă și instalațiile redundante necesare pentru a îndeplini obligațiile prevăzute la articolul 12. Entitățile financiare își revizuiesc periodic politica de continuitate a activității TIC și planurile de răspuns și de recuperare în domeniul TIC, ținând seama de rezultatele testelor efectuate în conformitate cu primul paragraf, precum și de recomandările care decurg din evaluările de audit sau procesele de supraveghere.
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EULAW
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Articolul 11 (2)
Entitățile financiare pun în aplicare politica de continuitate a activității TIC prin măsuri, planuri, proceduri și mecanisme specifice, adecvate și documentate care vizează:
(a)
asigurarea continuității funcțiilor critice sau importante ale entității financiare;
(b)
un răspuns rapid, adecvat și eficace la toate incidentele legate de TIC și soluționarea tuturor acestor incidente, într-un mod care să limiteze daunele și să acorde prioritate reluării activităților și acțiunilor de recuperare;
(c)
activarea fără întârziere a unor planuri specifice care permit aplicarea unor măsuri, procese și tehnologii de limitare adecvate pentru fiecare tip de incident legat de TIC și previn producerea unor daune suplimentare, precum și a unor proceduri de răspuns și de recuperare adaptate, stabilite în conformitate cu articolul 12;
(d)
estimarea efectelor, a daunelor și a pierderilor preliminare;
(e)
stabilirea unor măsuri de comunicare și de gestionare a crizelor care să asigure faptul că informațiile actualizate sunt transmise tuturor membrilor personalului intern relevant și părților interesate externe relevante, în conformitate cu articolul 14, și raportarea către autoritățile competente, în conformitate cu articolul 19.
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EULAW
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Articolul 11 (4)
Entitățile financiare instituie, mențin și testează periodic planuri de continuitate a activității TIC adecvate, în special în ceea ce privește funcțiile critice sau importante externalizate sau contractate prin acorduri cu furnizori terți de servicii TIC.
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EULAW
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Articolul 11 (5)
Ca parte a politicii generale de continuitate a activității, entitățile financiare efectuează o analiză a impactului asupra activității (AIA) al expunerilor lor la perturbări grave ale activității. În conformitate cu AIA, entitățile financiare evaluează impactul potențial al perturbărilor grave ale activității cu ajutorul unor criterii cantitative și calitative, utilizând date interne și externe și analize de scenarii, după caz. AIA ia în considerare caracterul critic al funcțiilor operaționale identificate și cartografiate, al proceselor de sprijin, al dependențelor față de terți și al activelor informaționale, precum și interdependențele acestora. Entitățile financiare se asigură că activele TIC și serviciile TIC sunt proiectate și utilizate în deplină conformitate cu AIA, în special în ceea ce privește asigurarea în mod adecvat a redundanței tuturor componentelor critice.
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EULAW
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Articolul 11 (7)
Entitățile financiare altele decât microîntreprinderile au o funcție de gestionare a crizelor, care, în caz de activare a planurilor lor de continuitate a activității TIC sau a planurilor lor de răspuns și de recuperare în domeniul TIC, stabilește, printre altele, proceduri clare de gestionare a comunicărilor interne și externe în situații de criză, în conformitate cu articolul 14.
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EULAW
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Articolul 11 (8)
Entitățile financiare păstrează o evidență ușor accesibilă a activităților înainte și în timpul evenimentelor perturbatoare atunci când sunt activate planurile lor de continuitate a activității TIC și planurile lor de răspuns și de recuperare în domeniul TIC.
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EULAW
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Articolul 11 (9)
Depozitarii centrali de titluri de valoare furnizează autorităților competente copii ale rezultatelor testelor privind continuitatea activității TIC sau ale unor exerciții similare.
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EULAW
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Articolul 11 (10)
Entitățile financiare, altele decât microîntreprinderile, raportează autorităților competente, la cererea acestora, o estimare a costurilor și a pierderilor anuale agregate cauzate de incidente majore legate de TIC.
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EULAW
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Articolul 14 (1)
Ca parte a cadrului de gestionare a riscurilor TIC menționat la articolul 6 alineatul (1), entitățile financiare instituie planuri de comunicare în situații de criză care permit o informare responsabilă a clienților și a contrapărților, precum și a publicului, după caz, cu privire la, cel puțin, incidentele majore sau vulnerabilitățile legate de TIC.
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EULAW
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Article 24 1.
Financial entities shall include in their ICT business continuity policy referred to in Article 11(1) of Regulation (EU) 2022/2554 all of the following:
(a)
a description of:
(i)
the objectives of the ICT business continuity policy, including the interrelation of ICT and overall business continuity, and considering the results of the business impact analysis (BIA) referred to in Article 11(5) of Regulation (EU) 2022/2554;
(ii)
the scope of the ICT business continuity arrangements, plans, procedures, and mechanisms, including limitations and exclusions;
(iii)
the timeframe to be covered by the ICT business continuity arrangements, plans, procedures, and mechanisms;
(iv)
the criteria to activate and deactivate ICT business continuity plans, ICT response and recovery plans, and crisis communications plans;
(b)
provisions on:
(i)
the governance and organisation to implement the ICT business continuity policy, including roles, responsibilities and escalation procedures ensuring that sufficient resources are available;
(ii)
the alignment between the ICT business continuity plans and the overall business continuity plans, concerning at least all of the following:
(1)
potential failure scenarios, including the scenarios referred to in Article 26(2) of this Regulation;
(2)
recovery objectives, specifying that the financial entity shall be able to recover the operations of its critical or important functions after disruptions within a recovery time objective and a recovery point objective;
(iii)
the development of ICT business continuity plans for severe business disruptions as part of those plans, and the prioritisation of ICT business continuity actions using a risk-based approach;
(iv)
the development, testing and review of ICT response and recovery plans, in accordance with Articles 25 and 26 of this Regulation;
(v)
the review of the effectiveness of the implemented ICT business continuity arrangements, plans, procedures and mechanisms, in accordance with Article 26 of this Regulation;
(vi)
the alignment of the ICT business continuity policy to:
(1)
the communication policy referred to in Article 14(2) of Regulation (EU) 2022/2554;
(2)
the communication and crisis communication actions referred to in Article 11(2), point (e), of Regulation (EU) 2022/2554.
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EULAW
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Article 24 2.
In addition to the requirements referred to in paragraph 1, central counterparties shall ensure that their ICT business continuity policy:
(a)
contains a maximum recovery time for their critical functions that is not longer than 2 hours;
(b)
takes into account external links and interdependencies within the financial infrastructures, including trading venues cleared by the central counterparty, securities settlement and payment systems, and credit institutions used by the central counterparty or a linked central counterparty;
(c)
requires that arrangements are in place to:
(i)
ensure the continuity of critical or important functions of the central counterparty based on disaster scenarios;
(ii)
maintain a secondary processing site capable of ensuring continuity of critical or important functions of the central counterparty identical to the primary site;
(iii)
maintain or have immediate access to a secondary business site, to allow staff to ensure continuity of the service if the primary location of business is not available;
(iv)
consider the need for additional processing sites, in particular where the diversity of the risk profiles of the primary and secondary sites does not provide sufficient confidence that the central counterparty’s business continuity objectives will be met in all scenarios.
For the purposes of point (a), central counterparties shall complete end of day procedures and payments on the required time and day in all circumstances. For the purposes of point (c)(i), arrangements referred to in that point shall address the availability of adequate human resources, the maximum downtime of critical functions, and fail over and recovery to a secondary site. For the purposes of point (c)(ii), the secondary processing site referred to in that point shall have a geographical risk profile which is distinct from that of the primary site.
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EULAW
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Article 24 3.
In addition to the requirements referred to in paragraph 1, central securities depositories shall ensure that their ICT business continuity policy:
(a)
takes into account any links and interdependencies to users, critical utilities and critical service providers, other central securities depositories and other market infrastructures;
(b)
requires its ICT business continuity arrangements to ensure that the recovery time objective for their critical or important functions shall not be longer than 2 hours.
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EULAW
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Article 24 4.
In addition to the requirements referred to in paragraph 1, trading venues shall ensure that their ICT business continuity policy ensures that:
(a)
trading can be resumed within or close to 2 hours of a disruptive incident;
(b)
the maximum amount of data that may be lost from any IT service of the trading venue after a disruptive incident is close to zero.
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EULAW
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Article 25 1.
When testing the ICT business continuity plans in accordance with Article 11(6), of Regulation (EU) 2022/2554, financial entities shall take into account the financial entity’s business impact analysis (BIA) and the ICT risk assessment referred to in Article 3(1), point (b), of this Regulation.
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EULAW
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Article 25 2.
Financial entities shall assess through the testing of their ICT business continuity plans referred to in paragraph 1 whether they are able to ensure the continuity of the financial entity’s critical or important functions. That testing shall:
(a)
be performed on the basis of test scenarios that simulate potential disruptions, including an adequate set of severe but plausible scenarios;
(b)
contain the testing of ICT services provided by ICT third-party service providers, where applicable;
(c)
for financial entities, other than microenterprises, as referred to in Article 11(6), second subparagraph, of Regulation (EU) 2022/2554, contain scenarios of switchover from primary ICT infrastructure to the redundant capacity, backups and redundant facilities;
(d)
be designed to challenge the assumptions on which the business continuity plans are based, including governance arrangements and crisis communication plans;
(e)
contain procedures to verify the ability of the financial entities’ staff, of ICT third-party service providers, of ICT systems, and ICT services to respond adequately to the scenarios duly taken into account in accordance with Article 26(2).
For the purposes of point (a), financial entities shall always include in the testing the scenarios considered for the development of the business continuity plans. For the purposes of point (b), financial entities shall duly consider scenarios linked to insolvency or failures of the ICT third-party service providers or linked to political risks in the ICT third-party service providers’ jurisdictions, where relevant. For the purposes of point (c), the testing shall verify whether at least critical or important functions can be operated appropriately for a sufficient period of time, and whether the normal functioning may be restored.
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EULAW
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Article 25 3.
In addition to the requirements referred to in paragraph 2, central counterparties shall involve in the testing of their ICT business continuity plans referred to in paragraph 1:
(c)
relevant institutions in the financial infrastructure with which central counterparties have identified interdependencies in their business continuity policies.
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EULAW
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Article 25 4.
In addition to the requirements referred to in paragraph 2, central securities depositories shall involve in the testing of their ICT business continuity plans referred to in paragraph 1, as appropriate:
(a)
users of the central securities depositories;
(b)
critical utilities and critical service providers;
(c)
other central securities depositories;
(d)
other market infrastructures;
(e)
any other institutions with which central securities depositories have identified interdependencies in their business continuity policy.
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EULAW
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Article 25 5.
Financial entities shall document the results of the testing referred to in paragraph 1. Any identified deficiencies resulting from that testing shall be analysed, addressed, and reported to the management body.
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EULAW
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Article 26 1.
When developing the ICT response and recovery plans referred to in Article 11(3) of Regulation (EU) 2022/2554, financial entities shall take into account the results of the financial entity’s business impact analysis (BIA). Those ICT response and recovery plans shall:
(a)
specify the conditions prompting their activation or deactivation, and any exceptions for such activation or deactivation;
(b)
describe what actions are to be taken to ensure the availability, integrity, continuity, and recovery of at least ICT systems and services supporting critical or important functions of the financial entity;
(c)
be designed to meet the recovery objectives of the operations of the financial entities;
(d)
be documented and made available to the staff involved in the execution of ICT response and recovery plans and be readily accessible in case of emergency;
(e)
provide for both short-term and long-term recovery options, including partial systems recovery;
(f)
lay down the objectives of ICT response and recovery plans and the conditions to declare a successful execution of those plans.
For the purposes of point (d), financial entities shall clearly specify roles and responsibilities.
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EULAW
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Article 26 2.
The ICT response and recovery plans referred to in paragraph 1 shall identify relevant scenarios, including scenarios of severe business disruptions and increased likelihood of occurrence of disruption. Those plans shall develop scenarios based on current information on threats and on lessons learned from previous occurrences of business disruptions. Financial entities shall duly take into account all of the following scenarios:
(a)
cyber-attacks and switchovers between the primary ICT infrastructure and the redundant capacity, backups, and redundant facilities;
(b)
scenarios in which the quality of the provision of a critical or important function deteriorates to an unacceptable level or fails, and duly consider the potential impact of the insolvency, or other failures, of any relevant ICT third-party service provider;
(c)
partial or total failure of premises, including office and business premises, and data centres;
(d)
substantial failure of ICT assets or of the communication infrastructure;
(e)
the non-availability of a critical number of staff or staff members in charge of guaranteeing the continuity of operations;
(f)
impact of climate change and environment degradation related events, natural disasters, pandemics, and physical attacks, including intrusions and terrorist attacks;
(h)
political and social instability, including, where relevant, in the ICT third-party service provider’s jurisdiction and the location where the data are stored and processed;
(i)
widespread power outages.
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EULAW
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Article 26 3.
Where the primary recovery measures may not be feasible in the short term because of costs, risks, logistics, or unforeseen circumstances, the ICT response and recovery plans referred to in paragraph 1 shall consider alternative options.
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EULAW
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Article 26 4.
As part of the ICT response and recovery plans referred to in paragraph 1, financial entities shall consider and implement continuity measures to mitigate failures of ICT third-party service providers of ICT services supporting critical or important functions of the financial entity.
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- NOREA -
EN: DORA in Control Framework of NOREA, the Dutch professional association of IT auditors, https://www.norea.nl/. © NOREA. Reproduced with the permission of NOREA; converted into the GRCA format. Only the version published by NOREA is authoritative.
DE: DORA in Control Framework von NOREA, dem niederländischen Berufsverband der IT-Auditoren, https://www.norea.nl/. © NOREA. Wiedergabe mit Genehmigung von NOREA; in das GRCA-Format umgewandelt. Maßgeblich ist allein die von NOREA veröffentlichte Fassung.
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