+DER.4.A15 Assessing the Performance of the Business Continuity Management System [Top Management] (H)

DER.4.A15 Assessing the Performance of the Business Continuity Management System [Top Management] (H)

The performance and effectiveness of a business continuity management system SHOULD be assessed regularly. Measurement and assessment criteria such as key performance indicators SHOULD be defined for this purpose. These metrics SHOULD be determined regularly and compared against suitable previous values, including (at minimum) the previous year's values. If the values deviate in a negative way, the causes SHOULD be identified and measures for improvement defined. The results of the assessment SHOULD be reported to Top Management.

Top management SHOULD define the safeguards to be included in the further development of the business continuity management system. All Top Management decisions SHOULD be documented and the previous records updated.

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blocks G 0.18 Poor Planning or Lack of Adaptation