OPS-15.01AC
On request of the cloud service customer, the cloud service provider provides the logs relating to the cloud service customer in an appropriate form and in a timely manner so that the cloud service customer can investigate any incidents relating to them. Supplementary information The additional criterion also refers to logs of system components under the responsibility of the cloud service provider, to which the cloud service customer generally has no access, insofar as these logs are relevant for the analysis of security incidents and for identifying access to cloud service customer service data (cf. IAM-07 and INQ-03). For logging of system components under the responsibility of the cloud service provider cf. PSS-04.
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