+SYS.2.2.3.A18 Use of Windows Remote Support (S)

SYS.2.2.3.A18 Use of Windows Remote Support (S)

The effects on the configuration of the local firewall SHOULD be taken into account when planning Windows remote support procedures (this does not refer to RDP). Remote support SHOULD only be performed following an explicit invitation. When storing an invitation in a file, the file SHOULD be protected by a password. The user currently logged in SHOULD always have to agree explicitly to starting a session. A remote support invitation SHOULD have an appropriate maximum duration. If this service is not used, it SHOULD be disabled completely.

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