3. In paragraph 9 the following is added to the definition of ‘complaint’: ‘or (iv) a payment …

In paragraph 9 the following is added to the definition of ‘complaint’:

‘or (iv) a payment service as defined in Article 4(3) of the PSD, or (v) issuing electronic money as defined in Article 2(2) of the EMD; or (vi) credit agreement as defined in Article 4(3) of the MCD; or (vii) credit intermediation activities as defined in Article 4(5) of the MCD or (viii) credit servicing activities as defined in Article 3(9) of CSD. ’

1. Přehled

1.1 Odkazy

• Article 2 Definitions

1.2 Identifikované požadavky

1.3 Související standardy

2. Identifikované požadavky

3. Související standardy

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/