+Incident Classification & Prioritization

Incident Classification & Prioritization

Description

Mechanisms exist to identify classes of incidents and actions to take to ensure the continuation of organizational missions and business functions.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to identify classes of incidents and actions to take to ensure the continuation of organizational missions and business functions.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Přehled

Název Standard

1.1 Odkazy

1.2 Identifikované požadavky

1.3 Související regulace

2. Identifikované požadavky

Požadavky
Zdroj Požadavek

3. Související regulace

Regulace
Zdroj Regulace
EULAW Článek 17 1

1.   Finanční subjekty vymezí, zavedou a uplatňují proces řízení incidentů souvisejících s IKT za účelem detekce, řízení a hlášení incidentů souvisejících s IKT.

EULAW Článek 17 2

2.   Finanční subjekty zaznamenávají veškeré incidenty související s IKT a závažné kybernetické hrozby. Finanční subjekty zavedou vhodné postupy a procesy zajišťující konzistentní a integrované sledování, řešení a následná opatření pro incidenty související s IKT, aby byla zajištěna identifikace, zdokumentování a řešení jejich hlavních příčin, a zabránilo se tak výskytu těchto incidentů.

EULAW Článek 17 3

3.   Proces řízení incidentů souvisejících s IKT uvedený v odstavci 1:

a)

zavede ukazatele včasného varování;

b)

stanoví postupy k identifikaci, sledování, evidenci, kategorizaci a klasifikaci incidentů souvisejících s IKT podle jejich priority a závažnosti a podle toho, jak zásadní jsou zasažené služby v souladu s kritérii vymezenými v čl. 18 odst. 1;

c)

přiřadí úlohy a odpovědnosti, které je třeba aktivovat u různých typů a scénářů incidentů souvisejících s IKT;

d)

stanoví plány komunikace pro zaměstnance, externí zainteresované strany a média podle článku 14 a pro informování klientů, postupy interní eskalace, včetně stížností klientů souvisejících s IKT, a případně rovněž pro poskytování informací finančním subjektům jednajícím jako protistrany;

e)

zajistí, aby byly přinejmenším závažné incidenty související s IKT hlášeny příslušným vedoucím pracovníkům, a přinejmenším o závažných incidentech souvisejících s IKT informuje vedoucí orgán s vysvětlením dopadů, reakce a dalších kontrol, jež budou zavedeny v důsledku takových incidentů souvisejících s IKT;

f)

zavede postupy reakce na incidenty související s IKT ke zmírnění dopadů a zajistí, aby služby byly včas a bezpečně obnoveny.

EULAW Článek 23 Detekce neobvyklých aktivit a kritéria pro detekci a reakci v případě incidentů souvisejících s IKT
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EULAW Článek 23 Detekce neobvyklých aktivit a kritéria pro detekci a reakci v případě incidentů souvisejících s IKT
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EULAW Článek 23 Oznamovací povinnosti
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EULAW Článek 14 Povinnosti výrobců podávat zprávy
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EULAW Článek 23 Oznamovací povinnosti
-
EULAW Článek 14 Povinnosti výrobců podávat zprávy
-

Propojené úkoly

Vazby
Typ vazby Úkol
is related to Annual
is related to relative Control Weighting = 09
is related to Process
is related to Respond
is related to SCRM Focus Tier 1 STRATEGIC
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 05
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-01.01B
blocks SIM-03.01B
blocks SIM-03.04B
blocks SIM-03.05B
blocks SIM-06.02B
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-01.01B
blocks SIM-03.01B
blocks SIM-03.04B
blocks SIM-03.05B
blocks SIM-06.02B
is blocked by IRO-04 Incident Classification & Prioritization – Assessment Procedure
blocks IR-04(03) Continuity of Operations
blocks DE.AE Adverse Event Analysis
blocks DE.AE-02 Potentially adverse events are analyzed to better understand associated activities
blocks DE.AE-04 The estimated impact and scope of adverse events are understood
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks DE.AE-08 Incidents are declared when adverse events meet the defined incident criteria
blocks RS.MA-03 Incidents are categorized and prioritized
blocks RS.AN-08 An incident's magnitude is estimated and validated
  • Secure Controls Framework -

    The Secure Controls Framework® (SCF)

    "The SCF is the Common Controls Framework™ (CCF), the world's most comprehensive cybersecurity and data privacy metaframework - it is also free to use. The entire concept is building secure, compliant and resilient capabilities in the most efficient and cost-effective manner possible.

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    Like it or not, cybersecurity is a protracted war on an asymmetric battlefield, where the threats are everywhere and as defenders we have to make the effort to work together to help improve cybersecurity and data privacy practices, since we all suffer when massive data breaches occur or when cyber attacks have physical impacts. Hackers share information on attack methods with other hackers, so why shouldn’t the good guys share information on how to best protect an organization? We decided to take action and make a difference, since we feel it is too important to wait for someone else to fix the problems that exist.

    The SCF is made up of volunteers, mainly specialists within the cybersecurity profession, who focus on GRC and the cybersecurity side of data privacy. These are auditors, engineers, architects, incident responders, consultants and other specialists who live and breathe these topics on a daily basis. The end product is "expert-derived content" that makes up the SCF." https://securecontrolsframework.com/ 

    Terms & Conditions

    The SCF End User License Agreement (EULA) governs the use of the Secure Controls Framework® (SCF) under the Creative Commons Attribution-No Derivatives 4.0 International Public License.