+Incident Classification & Prioritization

Incident Classification & Prioritization

Description

Mechanisms exist to identify classes of incidents and actions to take to ensure the continuation of organizational missions and business functions.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ National Cyber Incident Scoring
System (NCISS) (https://cisa.gov)

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Incident Response (IRO) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with DCH domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Incident response-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Incident response management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ IT and/or cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ IT and/or cybersecurity personnel facilitate prompt response to suspected or confirmed security incidents, including timely notification to affected stakeholders.

Level 3 Well Defined

Incident Response (IRO) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with IRO domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Cybersecurity personnel operate an incident response capability using a documented and tested Incident Response Plan (IRP) to facilitate incident management operations that cover preparation, detection and analysis, containment, eradication and recovery.
▪ An incident response team, or similar function, is appropriately staffed and supported to implement and maintain IRO domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of incident response operations (e.g., incident management software).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with IRO domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to identify classes of incidents and actions to take to ensure the continuation of organizational missions and business functions.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Yleiskatsaus

Otsikko Standardi

1.1 Viittaukset

1.2 Tunnistetut vaatimukset

1.3 Liittyvät säädökset

2. Tunnistetut vaatimukset

Vaatimukset
Lähde Vaatimus

3. Liittyvät säädökset

Säädökset
Lähde Sääntely
EULAW 17 artikla 1

1.   Finanssiyhteisöjen on määriteltävä, laadittava ja toteutettava TVT:hen liittyvien poikkeamien hallintaprosessi, jonka avulla TVT:hen liittyviä poikkeamia voidaan havaita ja hallinnoida ja niistä voidaan ilmoittaa.

EULAW 17 artikla 2

2.   Finanssiyhteisöjen on kirjattava kaikki TVT:hen liittyvät poikkeamat ja merkittävät kyberuhat. Finanssiyhteisöjen on laadittava asianmukaiset menettelyt ja prosessit, joilla taataan TVT:hen liittyvien poikkeamien yhdenmukainen ja yhdennetty valvonta, käsittely ja seuranta sen varmistamiseksi, että niiden perimmäiset syyt tunnistetaan, dokumentoidaan ja niihin puututaan, jotta tällaiset poikkeamat voidaan estää.

EULAW 17 artikla 3

3.   Edellä 1 kohdassa tarkoitetussa TVT:hen liittyvien poikkeamien hallintaprosessissa on

a)

otettava käyttöön varhaisen varoituksen indikaattorit;

b)

vahvistettava menettelyt, joiden avulla TVT:hen liittyvät poikkeamat voidaan tunnistaa, jäljittää, kirjata lokiin ja luokitella niiden tärkeyden, vakavuuden ja sen palvelun kriittisyyden mukaan, johon ne vaikuttavat, 18 artiklan 1 kohdassa vahvistettujen kriteerien mukaisesti;

c)

osoitettava tehtävät ja vastuualueet, jotka erityyppisten TVT:hen liittyvien poikkeamien ja skenaarioiden osalta on aktivoitava;

d)

esitettävä 14 artiklan mukaisesti viestintäsuunnitelmat, jotka koskevat tiedottamista henkilöstölle, ulkoisille sidosryhmille ja tiedotusvälineille sekä asiakkaille, sisäisiä eskalointimenettelyjä, myös TVT:hen liittyvien asiakasvalitusten osalta, sekä tarpeen mukaan tiedottamista vastapuolina toimiville finanssiyhteisöille;

e)

varmistettava, että ainakin laajavaikutteisista TVT:hen liittyvistä poikkeamista raportoidaan asiaankuuluvalle ylemmälle johdolle, ja tiedotettava ylimmälle hallintoelimelle ainakin laajavaikutteisista TVT:hen liittyvistä poikkeamista selittämällä niiden vaikutukset ja niiden vuoksi toteutettavat reagointitoimet ja lisävalvontatoimet;

f)

otettava käyttöön TVT:hen liittyviin poikkeamiin liittyvät reagointimenettelyt, jotta voidaan lieventää niiden vaikutuksia ja varmistaa oikea-aikaisesti, että palvelut alkavat jälleen toimia ja ovat turvallisia.

EULAW 23 artikla Poikkeavan toiminnan havaitseminen ja kriteerit TVT:hen liittyvien poikkeamien havaitsemiseen ja niihin reagointiin
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EULAW 23 artikla Poikkeavan toiminnan havaitseminen ja kriteerit TVT:hen liittyvien poikkeamien havaitsemiseen ja niihin reagointiin
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EULAW 23 artikla Raportointivelvoitteet
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EULAW 14 artikla Valmistajien raportointivelvoitteet
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EULAW 23 artikla Raportointivelvoitteet
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EULAW 14 artikla Valmistajien raportointivelvoitteet
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Linkitetyt tehtävät

Linkit
Linkin tyyppi Tehtävä
is related to Annual
is related to relative Control Weighting = 09
is related to Process
is related to Respond
is related to SCRM Focus Tier 1 STRATEGIC
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 05
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-01.01B
blocks SIM-03.01B
blocks SIM-03.04B
blocks SIM-03.05B
blocks SIM-06.02B
blocks Unreliable Assurance / Decision Information
blocks Recovery Failure / Unacceptable Recovery Delay
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Technical / Mechanical Failure
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OPS-19.01B
blocks SIM-01.01B
blocks SIM-03.01B
blocks SIM-03.04B
blocks SIM-03.05B
blocks SIM-06.02B
is blocked by IRO-04 Incident Classification & Prioritization – Assessment Procedure
blocks IR-04(03) Continuity of Operations
blocks DE.AE Adverse Event Analysis
blocks DE.AE-02 Potentially adverse events are analyzed to better understand associated activities
blocks DE.AE-04 The estimated impact and scope of adverse events are understood
blocks DE.AE-06 Information on adverse events is provided to authorized staff and tools
blocks DE.AE-08 Incidents are declared when adverse events meet the defined incident criteria
blocks RS.MA-03 Incidents are categorized and prioritized
blocks RS.AN-08 An incident's magnitude is estimated and validated
  • Secure Controls Framework -

    The Secure Controls Framework® (SCF)

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    Like it or not, cybersecurity is a protracted war on an asymmetric battlefield, where the threats are everywhere and as defenders we have to make the effort to work together to help improve cybersecurity and data privacy practices, since we all suffer when massive data breaches occur or when cyber attacks have physical impacts. Hackers share information on attack methods with other hackers, so why shouldn’t the good guys share information on how to best protect an organization? We decided to take action and make a difference, since we feel it is too important to wait for someone else to fix the problems that exist.

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