+PS-01.04B

PS-01.04B

The maximum tolerable downtimes of utility facilities are suitable for meeting the availability requirements contained in the service level agreement.

Supplementary information

Incorrect planning can endanger the operational safety and availability of the premises or buildings. This can result from an incorrect assessment of elementary hazards at the site (e.g. air traffic, earthquakes, floods, hazardous substances) as well as an incorrect conception of the bandwidth or energy supply.

Premises and buildings related to the cloud service provided include data centres and server rooms housing system components used to process cloud service customer data (including data centres for backup or redundancy purposes) and the technical utilities required to operate these system components (e.g. power supply, refrigeration, fire-fighting, telecommunications, security, etc.).

Premises and buildings in which no data from cloud service customers is processed or stored (e.g. offices of the cloud service provider, server rooms with system components for internal development and test systems) adhere to requirements specifically covered under PS-08.

1. Oversigt

1.1 Referencer

1.2 Identificerede krav

1.3 Relaterede reguleringer

2. Identificerede krav

Krav

3. Relaterede reguleringer

Reguleringer

Linkede sager

Sagslinks
is blocked by Business Continuity Management System (BCMS)
is blocked by Supporting Utilities