+Record Keeping
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Record Keeping
Keep detailed records of activities conducted before, during, and after disruptions, including actions taken and outcomes. Maintain an estimation of aggregated annual costs and losses resulting from major disruptions. This information shall be reported to the regulator upon their request.
1. Übersicht
1.1 Referenzen
1.2 Identifizierte Anforderungen
1.3 Zugehörige Regulierungen
2. Identifizierte Anforderungen
Anforderungen
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Anforderung |
3. Zugehörige Regulierungen
Regulierungen
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Regulierung |
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EULAW
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Artikel 11 (1)
Als Teil des in Artikel 6 Absatz 1 genannten IKT-Risikomanagementrahmens und auf der Grundlage der Identifizierungsanforderungen nach Artikel 8 legen Finanzunternehmen eine umfassende IKT-Geschäftsfortführungsleitlinie fest, die als eigenständige spezielle Leitlinie, die fester Bestandteil der allgemeinen Geschäftsfortführungsleitlinie des Finanzunternehmens ist, verabschiedet werden kann.
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EULAW
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Artikel 11 (6)
Im Rahmen ihres umfassenden IKT-Risikomanagements gilt für Finanzunternehmen Folgendes:
a)
sie testen bei IKT-Systemen, die alle Funktionen unterstützen, mindestens jährlich sowie im Falle jeglicher wesentlicher Änderungen an IKT-Systemen, die kritische oder wichtige Funktionen unterstützen, die IKT-Geschäftsfortführungspläne sowie die IKT-Reaktions- und Wiederherstellungspläne;
b)
sie testen die gemäß Artikel 14 erstellten Krisenkommunikationspläne.
Finanzunternehmen, bei denen es sich nicht um Kleinstunternehmen handelt, nehmen für die Zwecke von Unterabsatz 1 Buchstabe a Szenarien für Cyberangriffe und Umstellungen von der primären IKT-Infrastruktur auf die redundanten Kapazitäten, Backups und Systeme, die für die Erfüllung der Verpflichtungen nach Artikel 12 erforderlich sind, in ihre Testpläne auf. Finanzunternehmen überprüfen ihre IKT-Geschäftsfortführungsleitlinie und ihre IKT-Reaktions- und Wiederherstellungspläne regelmäßig und berücksichtigen dabei die Ergebnisse von Tests, die gemäß Unterabsatz 1 durchgeführt wurden, sowie die Empfehlungen, die sich aus Audits oder aufsichtlichen Überprüfungen ergeben.
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EULAW
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Artikel 11 (2)
Finanzunternehmen implementieren die IKT-Geschäftsfortführungsleitlinie mittels spezieller, angemessener und dokumentierter Regelungen, Pläne, Verfahren und Mechanismen, die darauf abzielen,
a)
die Fortführung der kritischen oder wichtigen Funktionen des Finanzunternehmens sicherzustellen;
b)
auf alle IKT-bezogenen Vorfälle rasch, angemessen und wirksam zu reagieren und diesen so entgegenzuwirken, dass Schäden begrenzt werden und die Wiederaufnahme von Tätigkeiten und Wiederherstellungsmaßnahmen Vorrang erhalten;
c)
unverzüglich spezielle Pläne zu aktivieren, die Eindämmungsmaßnahmen, Prozesse und Technologien für alle Arten IKT-bezogener Vorfälle ermöglichen und weitere Schäden vermeiden, sowie maßgeschneiderte Verfahren zur Reaktion und Wiederherstellung gemäß Artikel 12 zu aktivieren;
d)
vorläufige Auswirkungen, Schäden und Verluste einzuschätzen;
e)
Kommunikations- und Krisenmanagementmaßnahmen festzulegen, die gewährleisten, dass allen relevanten internen Mitarbeitern und externen Interessenträgern im Sinne von Artikel 14 aktualisierte Informationen übermittelt werden, und die Meldung an die zuständigen Behörden gemäß Artikel 19 sicherstellen.
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EULAW
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Artikel 11 (4)
Finanzunternehmen erstellen, pflegen und testen regelmäßig angemessene IKT-Geschäftsfortführungspläne, insbesondere in Bezug auf kritische oder wichtige Funktionen, die ausgelagert oder durch vertragliche Vereinbarungen an IKT-Drittdienstleister vergeben werden.
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EULAW
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Artikel 11 (5)
Als Teil der allgemeinen Geschäftsfortführungsleitlinie führen Finanzunternehmen eine Business-Impact-Analyse (BIA) der bestehenden Risiken für schwerwiegende Betriebsstörungen durch. Im Rahmen der BIA bewerten Finanzunternehmen die potenziellen Auswirkungen schwerwiegender Betriebsstörungen anhand quantitativer und qualitativer Kriterien, wobei sie gegebenenfalls interne und externe Daten und Szenarioanalysen heranziehen. Dabei werden die Kritikalität der identifizierten und erfassten Unternehmensfunktionen, Unterstützungsprozesse, Abhängigkeiten von Dritten und Informationsassets sowie deren Interdependenzen berücksichtigt. Die Finanzunternehmen stellen sicher, dass IKT-Assets und -Dienste in voller Übereinstimmung mit der BIA konzipiert und genutzt werden, insbesondere wenn es darum geht, die Redundanz aller kritischen Komponenten in angemessener Weise zu gewährleisten.
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EULAW
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Artikel 11 (7)
Finanzunternehmen, bei denen es sich nicht um Kleinstunternehmen handelt, verfügen über eine Krisenmanagementfunktion, die bei Aktivierung ihrer IKT- Geschäftsfortführungspläne oder ihrer IKT-Reaktions- und Wiederherstellungspläne unter anderem klare Verfahren für die Abwicklung interner und externer Krisenkommunikation gemäß Artikel 14 festlegt.
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EULAW
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Artikel 11 (8)
Finanzunternehmen sorgen dafür, dass Aufzeichnungen über die Tätigkeiten vor und während Störungen, wenn ihre IKT-Geschäftsfortführungspläne oder ihre IKT-Reaktions- und Wiederherstellungspläne aktiviert werden, jederzeit eingesehen werden können.
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EULAW
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Artikel 11 (9)
Zentralverwahrer übermitteln den zuständigen Behörden Kopien der Ergebnisse der Tests der IKT-Geschäftsfortführung oder ähnlicher Vorgänge.
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EULAW
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Artikel 11 (10)
Finanzunternehmen, bei denen es sich nicht um Kleinstunternehmen handelt, melden den zuständigen Behörden auf Anfrage die geschätzten aggregierten jährlichen Kosten und Verluste, die durch schwerwiegende IKT-bezogene Vorfälle verursacht wurden.
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EULAW
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Artikel 14 (1)
Als Teil des IKT-Risikomanagementrahmens gemäß Artikel 6 Absatz 1 verfügen Finanzunternehmen über Kommunikationspläne, die je nach Sachlage eine verantwortungsbewusste Offenlegung zumindest von schwerwiegenden IKT-bezogenen Vorfällen oder Schwachstellen gegenüber Kunden und anderen Finanzunternehmen sowie der Öffentlichkeit ermöglichen.
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EULAW
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Article 24 1.
Financial entities shall include in their ICT business continuity policy referred to in Article 11(1) of Regulation (EU) 2022/2554 all of the following:
(a)
a description of:
(i)
the objectives of the ICT business continuity policy, including the interrelation of ICT and overall business continuity, and considering the results of the business impact analysis (BIA) referred to in Article 11(5) of Regulation (EU) 2022/2554;
(ii)
the scope of the ICT business continuity arrangements, plans, procedures, and mechanisms, including limitations and exclusions;
(iii)
the timeframe to be covered by the ICT business continuity arrangements, plans, procedures, and mechanisms;
(iv)
the criteria to activate and deactivate ICT business continuity plans, ICT response and recovery plans, and crisis communications plans;
(b)
provisions on:
(i)
the governance and organisation to implement the ICT business continuity policy, including roles, responsibilities and escalation procedures ensuring that sufficient resources are available;
(ii)
the alignment between the ICT business continuity plans and the overall business continuity plans, concerning at least all of the following:
(1)
potential failure scenarios, including the scenarios referred to in Article 26(2) of this Regulation;
(2)
recovery objectives, specifying that the financial entity shall be able to recover the operations of its critical or important functions after disruptions within a recovery time objective and a recovery point objective;
(iii)
the development of ICT business continuity plans for severe business disruptions as part of those plans, and the prioritisation of ICT business continuity actions using a risk-based approach;
(iv)
the development, testing and review of ICT response and recovery plans, in accordance with Articles 25 and 26 of this Regulation;
(v)
the review of the effectiveness of the implemented ICT business continuity arrangements, plans, procedures and mechanisms, in accordance with Article 26 of this Regulation;
(vi)
the alignment of the ICT business continuity policy to:
(1)
the communication policy referred to in Article 14(2) of Regulation (EU) 2022/2554;
(2)
the communication and crisis communication actions referred to in Article 11(2), point (e), of Regulation (EU) 2022/2554.
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EULAW
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Article 24 2.
In addition to the requirements referred to in paragraph 1, central counterparties shall ensure that their ICT business continuity policy:
(a)
contains a maximum recovery time for their critical functions that is not longer than 2 hours;
(b)
takes into account external links and interdependencies within the financial infrastructures, including trading venues cleared by the central counterparty, securities settlement and payment systems, and credit institutions used by the central counterparty or a linked central counterparty;
(c)
requires that arrangements are in place to:
(i)
ensure the continuity of critical or important functions of the central counterparty based on disaster scenarios;
(ii)
maintain a secondary processing site capable of ensuring continuity of critical or important functions of the central counterparty identical to the primary site;
(iii)
maintain or have immediate access to a secondary business site, to allow staff to ensure continuity of the service if the primary location of business is not available;
(iv)
consider the need for additional processing sites, in particular where the diversity of the risk profiles of the primary and secondary sites does not provide sufficient confidence that the central counterparty’s business continuity objectives will be met in all scenarios.
For the purposes of point (a), central counterparties shall complete end of day procedures and payments on the required time and day in all circumstances. For the purposes of point (c)(i), arrangements referred to in that point shall address the availability of adequate human resources, the maximum downtime of critical functions, and fail over and recovery to a secondary site. For the purposes of point (c)(ii), the secondary processing site referred to in that point shall have a geographical risk profile which is distinct from that of the primary site.
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EULAW
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Article 24 3.
In addition to the requirements referred to in paragraph 1, central securities depositories shall ensure that their ICT business continuity policy:
(a)
takes into account any links and interdependencies to users, critical utilities and critical service providers, other central securities depositories and other market infrastructures;
(b)
requires its ICT business continuity arrangements to ensure that the recovery time objective for their critical or important functions shall not be longer than 2 hours.
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EULAW
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Article 24 4.
In addition to the requirements referred to in paragraph 1, trading venues shall ensure that their ICT business continuity policy ensures that:
(a)
trading can be resumed within or close to 2 hours of a disruptive incident;
(b)
the maximum amount of data that may be lost from any IT service of the trading venue after a disruptive incident is close to zero.
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EULAW
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Article 25 1.
When testing the ICT business continuity plans in accordance with Article 11(6), of Regulation (EU) 2022/2554, financial entities shall take into account the financial entity’s business impact analysis (BIA) and the ICT risk assessment referred to in Article 3(1), point (b), of this Regulation.
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EULAW
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Article 25 2.
Financial entities shall assess through the testing of their ICT business continuity plans referred to in paragraph 1 whether they are able to ensure the continuity of the financial entity’s critical or important functions. That testing shall:
(a)
be performed on the basis of test scenarios that simulate potential disruptions, including an adequate set of severe but plausible scenarios;
(b)
contain the testing of ICT services provided by ICT third-party service providers, where applicable;
(c)
for financial entities, other than microenterprises, as referred to in Article 11(6), second subparagraph, of Regulation (EU) 2022/2554, contain scenarios of switchover from primary ICT infrastructure to the redundant capacity, backups and redundant facilities;
(d)
be designed to challenge the assumptions on which the business continuity plans are based, including governance arrangements and crisis communication plans;
(e)
contain procedures to verify the ability of the financial entities’ staff, of ICT third-party service providers, of ICT systems, and ICT services to respond adequately to the scenarios duly taken into account in accordance with Article 26(2).
For the purposes of point (a), financial entities shall always include in the testing the scenarios considered for the development of the business continuity plans. For the purposes of point (b), financial entities shall duly consider scenarios linked to insolvency or failures of the ICT third-party service providers or linked to political risks in the ICT third-party service providers’ jurisdictions, where relevant. For the purposes of point (c), the testing shall verify whether at least critical or important functions can be operated appropriately for a sufficient period of time, and whether the normal functioning may be restored.
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EULAW
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Article 25 3.
In addition to the requirements referred to in paragraph 2, central counterparties shall involve in the testing of their ICT business continuity plans referred to in paragraph 1:
(c)
relevant institutions in the financial infrastructure with which central counterparties have identified interdependencies in their business continuity policies.
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EULAW
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Article 25 4.
In addition to the requirements referred to in paragraph 2, central securities depositories shall involve in the testing of their ICT business continuity plans referred to in paragraph 1, as appropriate:
(a)
users of the central securities depositories;
(b)
critical utilities and critical service providers;
(c)
other central securities depositories;
(d)
other market infrastructures;
(e)
any other institutions with which central securities depositories have identified interdependencies in their business continuity policy.
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EULAW
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Article 25 5.
Financial entities shall document the results of the testing referred to in paragraph 1. Any identified deficiencies resulting from that testing shall be analysed, addressed, and reported to the management body.
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EULAW
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Article 26 1.
When developing the ICT response and recovery plans referred to in Article 11(3) of Regulation (EU) 2022/2554, financial entities shall take into account the results of the financial entity’s business impact analysis (BIA). Those ICT response and recovery plans shall:
(a)
specify the conditions prompting their activation or deactivation, and any exceptions for such activation or deactivation;
(b)
describe what actions are to be taken to ensure the availability, integrity, continuity, and recovery of at least ICT systems and services supporting critical or important functions of the financial entity;
(c)
be designed to meet the recovery objectives of the operations of the financial entities;
(d)
be documented and made available to the staff involved in the execution of ICT response and recovery plans and be readily accessible in case of emergency;
(e)
provide for both short-term and long-term recovery options, including partial systems recovery;
(f)
lay down the objectives of ICT response and recovery plans and the conditions to declare a successful execution of those plans.
For the purposes of point (d), financial entities shall clearly specify roles and responsibilities.
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EULAW
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Article 26 2.
The ICT response and recovery plans referred to in paragraph 1 shall identify relevant scenarios, including scenarios of severe business disruptions and increased likelihood of occurrence of disruption. Those plans shall develop scenarios based on current information on threats and on lessons learned from previous occurrences of business disruptions. Financial entities shall duly take into account all of the following scenarios:
(a)
cyber-attacks and switchovers between the primary ICT infrastructure and the redundant capacity, backups, and redundant facilities;
(b)
scenarios in which the quality of the provision of a critical or important function deteriorates to an unacceptable level or fails, and duly consider the potential impact of the insolvency, or other failures, of any relevant ICT third-party service provider;
(c)
partial or total failure of premises, including office and business premises, and data centres;
(d)
substantial failure of ICT assets or of the communication infrastructure;
(e)
the non-availability of a critical number of staff or staff members in charge of guaranteeing the continuity of operations;
(f)
impact of climate change and environment degradation related events, natural disasters, pandemics, and physical attacks, including intrusions and terrorist attacks;
(h)
political and social instability, including, where relevant, in the ICT third-party service provider’s jurisdiction and the location where the data are stored and processed;
(i)
widespread power outages.
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EULAW
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Article 26 3.
Where the primary recovery measures may not be feasible in the short term because of costs, risks, logistics, or unforeseen circumstances, the ICT response and recovery plans referred to in paragraph 1 shall consider alternative options.
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EULAW
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Article 26 4.
As part of the ICT response and recovery plans referred to in paragraph 1, financial entities shall consider and implement continuity measures to mitigate failures of ICT third-party service providers of ICT services supporting critical or important functions of the financial entity.
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