+CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT
---+SECTION 1 Provisions applicable to all providers of intermediary services
------+Article 11 Points of contact for Member States’ authorities, the Commission and the Board
---------+Article 11 1
---------+Article 11 2
---------+Article 11 3
------+Article 12 Points of contact for recipients of the service
---------+Article 12 1
---------+Article 12 2
------+Article 13 Legal representatives
---------+Article 13 1
---------+Article 13 2
---------+Article 13 3
---------+Article 13 4
---------+Article 13 5
------+Article 14 Terms and conditions
---------+Article 14 1
---------+Article 14 2
---------+Article 14 3
---------+Article 14 4
---------+Article 14 5
---------+Article 14 6
------+Article 15 Transparency reporting obligations for providers of intermediary services
---------+Article 15 1
---------+Article 15 2
---------+Article 15 3
---+SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms
------+Article 16 Notice and action mechanisms
---------+Article 16 1
---------+Article 16 2
---------+Article 16 3
---------+Article 16 4
---------+Article 16 5
---------+Article 16 6
------+Article 17 Statement of reasons
---------+Article 17 1
---------+Article 17 2
---------+Article 17 3
---------+Article 17 4
---------+Article 17 5
------+Article 18 Notification of suspicions of criminal offences
---------+Article 18 1
---------+Article 18 2
---+SECTION 3 Additional provisions applicable to providers of online platforms
------+Article 19 Exclusion for micro and small enterprises
---------+Article 19 1
---------+Article 19 2
------+Article 20 Internal complaint-handling system
---------+Article 20 1
---------+Article 20 2
---------+Article 20 3
---------+Article 20 4
---------+Article 20 5
---------+Article 20 6
------+Article 21 Out-of-court dispute settlement
---------+Article 21 1
---------+Article 21 2
---------+Article 21 3
---------+Article 21 4
---------+Article 21 5
---------+Article 21 6
---------+Article 21 7
---------+Article 21 8
---------+Article 21 9
------+Article 22 Trusted flaggers
---------+Article 22 1
---------+Article 22 2
---------+Article 22 3
---------+Article 22 4
---------+Article 22 5
---------+Article 22 6
---------+Article 22 7
---------+Article 22 8
------+Article 23 Measures and protection against misuse
---------+Article 23 1
---------+Article 23 2
---------+Article 23 3
---------+Article 23 4
------+Article 24 Transparency reporting obligations for providers of online platforms
---------+Article 24 1
---------+Article 24 2
---------+Article 24 3
---------+Article 24 4
---------+Article 24 5
---------+Article 24 6
------+Article 25 Online interface design and organisation
---------+Article 25 1
---------+Article 25 2
---------+Article 25 3
------+Article 26 Advertising on online platforms
---------+Article 26 1
---------+Article 26 2
---------+Article 26 3
------+Article 27 Recommender system transparency
---------+Article 27 1
---------+Article 27 2
---------+Article 27 3
------+Article 28 Online protection of minors
---------+Article 28 1
---------+Article 28 2
---------+Article 28 3
---------+Article 28 4
---+SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
------+Article 29 Exclusion for micro and small enterprises
---------+Article 29 1
---------+Article 29 2
------+Article 30 Traceability of traders
---------+Article 30 1
---------+Article 30 2
---------+Article 30 3
---------+Article 30 4
---------+Article 30 5
---------+Article 30 6
---------+Article 30 7
------+Article 31 Compliance by design
---------+Article 31 1
---------+Article 31 2
---------+Article 31 3
------+Article 32 Right to information
---------+Article 32 1
---------+Article 32 2
---+SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
------+Article 33 Very large online platforms and very large online search engines
---------+Article 33 1
---------+Article 33 2
---------+Article 33 3
---------+Article 33 4
---------+Article 33 5
---------+Article 33 6
------+Article 34 Risk assessment
---------+Article 34 1
---------+Article 34 2
---------+Article 34 3
------+Article 35 Mitigation of risks
---------+Article 35 1
---------+Article 35 2
---------+Article 35 3
------+Article 36 Crisis response mechanism
---------+Article 36 1
---------+Article 36 2
---------+Article 36 3
---------+Article 36 4
---------+Article 36 5
---------+Article 36 6
---------+Article 36 7
---------+Article 36 8
---------+Article 36 9
---------+Article 36 10
---------+Article 36 11
------+Article 37 Independent audit
---------+Article 37 1
---------+Article 37 2
---------+Article 37 3
---------+Article 37 4
---------+Article 37 5
---------+Article 37 6
---------+Article 37 7
------+Article 38 Recommender systems
------+Article 39 Additional online advertising transparency
---------+Article 39 1
---------+Article 39 2
---------+Article 39 3
------+Article 40 Data access and scrutiny
---------+Article 40 1
---------+Article 40 2
---------+Article 40 3
---------+Article 40 4
---------+Article 40 5
---------+Article 40 6
---------+Article 40 7
---------+Article 40 8
---------+Article 40 9
---------+Article 40 10
---------+Article 40 11
---------+Article 40 12
---------+Article 40 13
------+Article 41 Compliance function
---------+Article 41 1
---------+Article 41 2
---------+Article 41 3
---------+Article 41 4
---------+Article 41 5
---------+Article 41 6
---------+Article 41 7
------+Article 42 Transparency reporting obligations
---------+Article 42 1
---------+Article 42 2
---------+Article 42 3
---------+Article 42 4
---------+Article 42 5
------+Article 43 Supervisory fee
---------+Article 43 1
---------+Article 43 2
---------+Article 43 3
---------+Article 43 4
---------+Article 43 5
---------+Article 43 6
---------+Article 43 7
---+SECTION 6 Other provisions concerning due diligence obligations
------+Article 44 Standards
---------+Article 44 1
---------+Article 44 2
------+Article 45 Codes of conduct
---------+Article 45 1
---------+Article 45 2
---------+Article 45 3
---------+Article 45 4
------+Article 46 Codes of conduct for online advertising
---------+Article 46 1
---------+Article 46 2
---------+Article 46 3
---------+Article 46 4
------+Article 47 Codes of conduct for accessibility
---------+Article 47 1
---------+Article 47 2
---------+Article 47 3
------+Article 48 Crisis protocols
---------+Article 48 1
---------+Article 48 2
---------+Article 48 3
---------+Article 48 4
---------+Article 48 5

CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT

CHAPTER III DUE DILIGENCE OBLIGATIONS FOR A TRANSPARENT AND SAFE ONLINE ENVIRONMENT

1. Overview

,
SECTION 1 Provisions applicable to all providers of intermediary services SECTION 1 Provisions applicable to all providers of intermediary services
SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms SECTION 2 Additional provisions applicable to providers of hosting services, including online platforms
SECTION 3 Additional provisions applicable to providers of online platforms SECTION 3 Additional provisions applicable to providers of online platforms
SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders SECTION 4 Additional provisions applicable to providers of online platforms allowing consumers to conclude distance contracts with traders
SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks SECTION 5 Additional obligations for providers of very large online platforms and of very large online search engines to manage systemic risks
SECTION 6 Other provisions concerning due diligence obligations SECTION 6 Other provisions concerning due diligence obligations

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements

3. Related Standards

Standards
  • Builddate: 27.10.2022 00:00:00 -Doknr: CELEX:32022R2065
  • EULAW -

    EN: Legal acts of the European Union from EUR-Lex, https://eur-lex.europa.eu/. © European Union. Re-use is authorised by Decision 2011/833/EU, provided the source is acknowledged; the consolidated texts are licensed under CC BY 4.0 (EUR-Lex legal notice). Divided into sections and converted into the GRCA format, the wording unchanged. Only the legislation published in the Official Journal of the European Union is deemed authentic.

    DE: Rechtsakte der Europäischen Union aus EUR-Lex, https://eur-lex.europa.eu/. © Europäische Union. Weiterverwendung nach Beschluss 2011/833/EU mit Quellenangabe gestattet; die konsolidierten Fassungen stehen unter CC BY 4.0 (Rechtlicher Hinweis von EUR-Lex). In Abschnitte aufgeteilt und in das GRCA-Format umgewandelt, der Wortlaut unverändert. Verbindlich sind allein die im Amtsblatt der Europäischen Union veröffentlichten Rechtsakte.