SECTION I General provisions

1. Overview

Summary	Regulation
Article 22 General principle	Article 22 General principle When carrying out distribution activities for PEPPs, PEPP providers and PEPP distributors shall always act honestly, fairly and professionally in accordance with the best interests of their PEPP customers.
Article 23 Distribution regime applicable to different types of PEPP providers and PEPP distributors
Article 24 Electronic distribution and other durable mediums	Article 24 Electronic distribution and other durable mediums PEPP providers and PEPP distributors shall provide all documents and information under this Chapter free of charge to PEPP customers electronically, provided that the PEPP customer is able to store such information in a way accessible for future reference and for a period of time adequate for the purposes of the information and that the tool allows the unchanged reproduction of the information stored. Upon request, PEPP providers and PEPP distributors shall provide free of charge those documents and information also on another durable medium, including paper. PEPP providers and PEPP distributors shall inform PEPP customers about their right to request a copy of those documents on another durable medium, including paper, free of charge.
Article 25 Product oversight and governance requirements

Requirements
Source	Requirement

Standards
Source	Requirement

Builddate: 09.01.2024 00:00:00 -Doknr: CELEX:32019R1238
EULAW -
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