+CHAPTER IV CONSUMER INFORMATION AND EMPOWERMENT
---+Article 21 Basic contractual rights for heating, cooling and domestic hot water
------+Article 21 1.
------+Article 21 2.
------+Article 21 3.
------+Article 21 4.
------+Article 21 5.
------+Article 21 6.
------+Article 21 7.
------+Article 21 8.
------+Article 21 9.
---+Article 22 Information and awareness raising
------+Article 22 1.
------+Article 22 2.
------+Article 22 3.
------+Article 22 4.
------+Article 22 5.
------+Article 22 6.
------+Article 22 7.
------+Article 22 8.
------+Article 22 9.
------+Article 22 10.
---+Article 23 Partnerships for energy efficiency
------+Article 23 1.
------+Article 23 2.
---+Article 24 Empowering and protecting vulnerable customers and alleviating energy poverty
------+Article 24 1.
------+Article 24 2.
------+Article 24 3.
------+Article 24 4.

CHAPTER IV CONSUMER INFORMATION AND EMPOWERMENT

1. Overview

Summary	Regulation
Article 21 Basic contractual rights for heating, cooling and domestic hot water
Article 22 Information and awareness raising
Article 23 Partnerships for energy efficiency
Article 24 Empowering and protecting vulnerable customers and alleviating energy poverty

Requirements
Source	Requirement

Standards
Source	Requirement

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