134. Credit institutions should develop a policy on their forbearance activities. The policy should …

Credit institutions should develop a policy on their forbearance activities. The policy should cover at least:

• a) the process and procedures for granting forbearance measures, including responsibilities and decision-making;
• b) a description of available forbearance measures, including those embedded in contracts;
• c) information requirements for assessing the viability of forbearance measures;
• d) documentation of forbearance measures granted;
• e) the process and metrics for monitoring the efficiency and effectiveness of forbearance measures.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/