43. Where possible, credit and financial institutions should use remote customer onboarding …

Where possible, credit and financial institutions should use remote customer onboarding solutions that include randomness in the sequence of actions to be performed by the customer for verification purposes to guard against risks such as the use of synthetic identities or coercion. Where possible, credit and financial institutions should also provide random assignments to the employee responsible for the remote verification process to avoid collusion between the customer and the responsible employee.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/