+Article 10 9.

Article 10 9.

Final customers shall have the right to a good standard of service and complaint handling by their suppliers. Suppliers shall handle complaints in a simple, fair and prompt manner.

1. Overview

Summary	Regulation

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements
Source	Requirement

3. Related Standards

Standards
Source	Requirement

Builddate: 12.10.2025 00:00:00 -Doknr: CELEX:32019L0944
EULAW -
European Regulation published on http://eur-lex.europa.eu/