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+Article 10 9. |
Article 10 9.Final customers shall have the right to a good standard of service and complaint handling by their suppliers. Suppliers shall handle complaints in a simple, fair and prompt manner.
1. Overzicht
1.1 Referenties1.2 Geïdentificeerde eisen1.3 Gerelateerde standaarden2. Geïdentificeerde eisen
3. Gerelateerde standaarden
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