+CHAPTER IV CONSUMER INFORMATION AND EMPOWERMENT
---+Article 21 Basic contractual rights for heating, cooling and domestic hot water
------+Article 21 1.
------+Article 21 2.
------+Article 21 3.
------+Article 21 4.
------+Article 21 5.
------+Article 21 6.
------+Article 21 7.
------+Article 21 8.
------+Article 21 9.
---+Article 22 Information and awareness raising
------+Article 22 1.
------+Article 22 2.
------+Article 22 3.
------+Article 22 4.
------+Article 22 5.
------+Article 22 6.
------+Article 22 7.
------+Article 22 8.
------+Article 22 9.
------+Article 22 10.
---+Article 23 Partnerships for energy efficiency
------+Article 23 1.
------+Article 23 2.
---+Article 24 Empowering and protecting vulnerable customers and alleviating energy poverty
------+Article 24 1.
------+Article 24 2.
------+Article 24 3.
------+Article 24 4.

CHAPTER IV CONSUMER INFORMATION AND EMPOWERMENT

CHAPTER IV CONSUMER INFORMATION AND EMPOWERMENT

1. Vue d’ensemble

1.1 Références

1.2 Exigences identifiées

1.3 Normes associées

2. Exigences identifiées

Exigences
Source Exigence

3. Normes associées

Normes
Source Exigence