+Članak 16 Obveze trgovca u slučaju raskida
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Članak 16 Obveze trgovca u slučaju raskida

Članak 16

Obveze trgovca u slučaju raskida

1. U slučaju raskida ugovora trgovac potrošaču nadoknađuje sve iznose koje je platio na temelju ugovora.

Međutim, u slučajevima kada se ugovorom predviđa isporuka digitalnog sadržaja ili digitalne usluge u zamjenu za određenu cijenu i tijekom određenog razdoblja, a digitalni sadržaj ili digitalna usluga bili su usklađeni tijekom određenog razdoblja prije raskida ugovora, trgovac potrošaču nadoknađuje samo razmjerni dio plaćene cijene koji odgovara razdoblju tijekom kojeg su digitalni sadržaj ili digitalna usluga bili neusklađeni i svaki dio cijene koji je potrošač platio unaprijed za bilo koje razdoblje ugovora koje bi bilo preostalo da ugovor nije bio raskinut.

2. U odnosu na osobne podatke potrošača, trgovac je dužan pridržavati se primjenjivih obveza iz Uredbe (EU) 2016/679.

3. Trgovac se suzdržava od korištenja svakog sadržaja koji ne podrazumijeva osobne podatke, a koji je potrošač pružio ili stvorio pri korištenju digitalnog sadržaja ili digitalne usluge koje isporučuje trgovac, osim ako:

(a)

takav sadržaj nije koristan izvan konteksta digitalnog sadržaja ili digitalne usluge koje isporučuje trgovac;

(b)

takav se sadržaj odnosi samo na aktivnost potrošača pri korištenju digitalnog sadržaja ili digitalne usluge koje isporučuje trgovac;

(c)

trgovac je objedinio takav sadržaj s drugim podacima i ne može ga od njih razdvojiti, ili bi takvo razdvajanje zahtijevalo nerazmjerne napore; ili

(d)

takav su sadržaj zajednički ga proizveli potrošač i druge osobe te ga drugi potrošači mogu nastaviti upotrebljavati.

4. Osim u situacijama navedenima u stavku 3. točki (a), (b) ili (c), trgovac potrošaču na njegov zahtjev stavlja na raspolaganje svaki sadržaj koji ne podrazumijeva osobne podatke, a koji je potrošač pružio ili stvorio pri korištenju digitalnog sadržaja ili digitalne usluge koje isporučuje trgovac.

Potrošač ima pravo preuzeti taj digitalni sadržaj besplatno, bez ometanja od strane trgovca, u razumnom roku i strojno čitljivom formatu koji se uobičajeno upotrebljava.

5. Trgovac može spriječiti da potrošač nastavi upotrebljavati digitalni sadržaj ili digitalnu uslugu, posebice tako da potrošaču onemogući pristup digitalnom sadržaju ili digitalnoj usluzi ili ugasi korisnički račun potrošača, ne dovodeći u pitanje stavak 4.

1. Pregled

Article 16 1

1. In the event of termination of the contract, the trader shall reimburse the consumer for all sums paid under the contract.

However, in cases where the contract provides for the supply of the digital content or digital service in exchange for a payment of a price and over a period of time, and the digital content or digital service had been in conformity for a period of time prior to the termination of the contract, the trader shall reimburse the consumer only for the proportionate part of the price paid corresponding to the period of time during which the digital content or digital service was not in conformity, and any part of the price paid by the consumer in advance for any period of the contract that would have remained had the contract not been terminated.

Article 16 2

2. In respect of personal data of the consumer, the trader shall comply with the obligations applicable under Regulation (EU) 2016/679.

Article 16 3

3. The trader shall refrain from using any content other than personal data, which was provided or created by the consumer when using the digital content or digital service supplied by the trader, except where such content:

(a)	has no utility outside the context of the digital content or digital service supplied by the trader;

(b)	only relates to the consumer's activity when using the digital content or digital service supplied by the trader;

(c)	has been aggregated with other data by the trader and cannot be disaggregated or only with disproportionate efforts; or

(d)	has been generated jointly by the consumer and others, and other consumers are able to continue to make use of the content.

Article 16 4

4. Except in the situations referred to in point (a), (b) or (c) of paragraph 3, the trader shall, at the request of the consumer, make available to the consumer any content other than personal data, which was provided or created by the consumer when using the digital content or digital service supplied by the trader.

The consumer shall be entitled to retrieve that digital content free of charge, without hindrance from the trader, within a reasonable time and in a commonly used and machine-readable format.

Article 16 5

5. The trader may prevent any further use of the digital content or digital service by the consumer, in particular by making the digital content or digital service inaccessible to the consumer or disabling the user account of the consumer, without prejudice to paragraph 4.

1.1 Reference

1.2 Utvrđeni zahtjevi

1.3 Povezani standardi

2. Utvrđeni zahtjevi

Zahtjevi
Izvor	Zahtjev

3. Povezani standardi

Standardi
Izvor	Zahtjev

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