+Člen 16 Obveznosti trgovca v primeru►C1razdora pogodbe◄
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Člen 16 Obveznosti trgovca v primeru►C1razdora pogodbe◄

Člen 16

Obveznosti trgovca v primeru ►C1  razdora pogodbe ◄

▼C1

1.  V primeru razdora pogodbe trgovec potrošniku povrne vse zneske, ki so bili plačani na podlagi pogodbe.

Kadar pa je v pogodbi določena dobava digitalne vsebine ali digitalne storitve proti plačilu kupnine in za določeno obdobje ter je bila pred razdorom pogodbe nekaj časa zagotovljena skladnost digitalne vsebine ali digitalne storitve, trgovec potrošniku povrne le sorazmerni del plačane kupnine, ki ustreza obdobju, ko skladnost digitalne vsebine ali digitalne storitve ni bila zagotovljena, ter morebitni del kupnine, ki jo je potrošnik plačal vnaprej, za obdobje pogodbe, ki bi ostalo, če pogodba ne bi bila razdrta.

▼B

2.  Glede osebnih podatkov potrošnika mora trgovec izpolnjevati veljavne obveznosti iz Uredbe (EU) 2016/679.

3.  Trgovec ne sme uporabljati nobene vsebine, razen osebnih podatkov, ki jo je potrošnik zagotovil ali ustvaril pri uporabi digitalne vsebine ali digitalne storitve, ki jo dobavlja trgovec, razen kadar:

(a) 

ta vsebina zunaj okvira digitalne vsebine ali digitalne storitve, ki jo dobavlja trgovec, ni uporabna;

(b) 

ta vsebina zadeva le dejavnost potrošnika pri uporabi digitalne vsebine ali digitalne storitve, ki jo dobavlja trgovec;

(c) 

je trgovec to vsebino združil z drugimi podatki in je ni več mogoče ločiti oziroma bi bil zato potreben nesorazmeren napor ali

(d) 

so to vsebino skupaj ustvarili potrošnik in drugi ter lahko drugi potrošniki to vsebino še naprej uporabljajo.

4.  Razen v primerih iz točke (a), (b) ali (c) odstavka 3 trgovec na zahtevo potrošnika da na voljo potrošniku vso vsebino, ki niso osebni podatki, ki jo je potrošnik zagotovil ali ustvaril pri uporabi digitalne vsebine ali digitalne storitve, ki jo dobavlja trgovec.

Potrošnik ima pravico, da to digitalno vsebino ponovno pridobi brezplačno in v razumnem roku ter v obliki, ki je v splošni rabi in strojno berljiva, ne da ga trgovec pri tem ovira.

5.  Trgovec lahko brez poseganja v odstavek 4 potrošniku prepreči vsakršno nadaljnjo uporabo digitalne vsebine ali digitalne storitve, zlasti tako, da potrošniku onemogoči dostop do digitalne vsebine ali digitalne storitve ali onemogoči potrošnikov uporabniški račun.

1. Pregled

,
Article 16 1

1.   In the event of termination of the contract, the trader shall reimburse the consumer for all sums paid under the contract.

However, in cases where the contract provides for the supply of the digital content or digital service in exchange for a payment of a price and over a period of time, and the digital content or digital service had been in conformity for a period of time prior to the termination of the contract, the trader shall reimburse the consumer only for the proportionate part of the price paid corresponding to the period of time during which the digital content or digital service was not in conformity, and any part of the price paid by the consumer in advance for any period of the contract that would have remained had the contract not been terminated.
Article 16 2

2.   In respect of personal data of the consumer, the trader shall comply with the obligations applicable under Regulation (EU) 2016/679.
Article 16 3

3.   The trader shall refrain from using any content other than personal data, which was provided or created by the consumer when using the digital content or digital service supplied by the trader, except where such content:

(a)

has no utility outside the context of the digital content or digital service supplied by the trader;

(b)

only relates to the consumer's activity when using the digital content or digital service supplied by the trader;

(c)

has been aggregated with other data by the trader and cannot be disaggregated or only with disproportionate efforts; or

(d)

has been generated jointly by the consumer and others, and other consumers are able to continue to make use of the content.
Article 16 4

4.   Except in the situations referred to in point (a), (b) or (c) of paragraph 3, the trader shall, at the request of the consumer, make available to the consumer any content other than personal data, which was provided or created by the consumer when using the digital content or digital service supplied by the trader.

The consumer shall be entitled to retrieve that digital content free of charge, without hindrance from the trader, within a reasonable time and in a commonly used and machine-readable format.
Article 16 5

5.   The trader may prevent any further use of the digital content or digital service by the consumer, in particular by making the digital content or digital service inaccessible to the consumer or disabling the user account of the consumer, without prejudice to paragraph 4.

1.1 Sklici

1.2 Ugotovljene zahteve

1.3 Povezani standardi

2. Ugotovljene zahteve

Zahteve

3. Povezani standardi

Standardi
  • Builddate: 22.05.2019 00:00:00 -Doknr: CELEX:32019L0770
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