+Articolo 18 Termini e mezzi di rimborso da parte dell’operatore economico
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---+Article 18 2
---+Article 18 3

Articolo 18 Termini e mezzi di rimborso da parte dell’operatore economico

1. Panoramica

,
Article 18 1

1.   Any reimbursement that is owed to the consumer by the trader, pursuant to Article 14(4) and (5) or 16(1), due to a price reduction or termination of the contract shall be carried out without undue delay and, in any event, within 14 days of the date on which the trader is informed of the consumer's decision to invoke the consumer's right for a price reduction or to terminate the contract.
Article 18 2

2.   The trader shall carry out the reimbursement using the same means of payment as the consumer used to pay for the digital content or digital service, unless the consumer expressly agrees otherwise, and provided that the consumer does not incur any fees as a result of such reimbursement.
Article 18 3

3.   The trader shall not impose any fee on the consumer in respect of the reimbursement.

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Standard correlati

2. Requisiti identificati

Requisiti

3. Standard correlati

Standard
  • Builddate: 22.05.2019 00:00:00 -Doknr: CELEX:32019L0770
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