+Articolo 12 2.

Articolo 12 2.

Le procedure, i protocolli e gli strumenti di logging di cui al paragrafo 1 contengono tutti gli elementi seguenti:

a) 

l’identificazione degli eventi da registrare nei log, il periodo di conservazione dei log e le misure per proteggere e gestire i dati di log, tenendo conto dello scopo per cui i log sono creati;

b) 

l’allineamento del livello di dettaglio dei log con il loro scopo e utilizzo per consentire l’efficace individuazione di attività anomale di cui all’articolo 24;

c) 

l’obbligo di registrare nei log gli eventi relativi a tutti gli aspetti seguenti:

i) 

controllo degli accessi logici e fisici di cui all’articolo 21 e gestione delle identità;

ii) 

gestione della capacità;

iii) 

gestione delle modifiche;

iv) 

operazioni riguardanti le TIC, comprese le attività dei sistemi di TIC;

v) 

attività di traffico di rete, comprese le prestazioni della rete delle TIC;

d) 

misure per proteggere i sistemi di logging e le informazioni di log a riposo, in transito e, se del caso, in uso da manomissioni, cancellazioni e accessi non autorizzati;

e) 

misure per individuare eventuali guasti ai sistemi di logging;

f) 

fatti salvi i requisiti normativi applicabili ai sensi del diritto dell’Unione o nazionale, la sincronizzazione degli orologi di ciascuno dei sistemi di TIC dell’entità finanziaria su una fonte temporale di riferimento documentata e affidabile.

Ai fini della lettera a), le entità finanziarie stabiliscono il periodo di conservazione, tenendo conto degli obiettivi aziendali e di sicurezza delle informazioni, del motivo della registrazione dell’evento nei log e dei risultati della valutazione dei rischi informatici.

1. Panoramica

,

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Standard correlati

2. Requisiti identificati

Requisiti

3. Standard correlati

Standard
NOREA Security Monitoring (SIEM)

Put in place mechanisms to detect anomalous activities, including network performance issues, incidents (reported by the third-parties in the services that they provide), and potential material single points of failure. The mechanisms shall enable multi-layers of control, define alerting thresholds, monitoring on specific events and criteria to automatically trigger incident response. Identify and implement tools generating alerts of anomalous activities and behaviour, at least for ICT assets and information assets supporting critical or important functions. Devote sufficient resources to detection and monitoring activities, especially to cybersecurity attacks.
NOREA Event Identification for Logging

Identify events to be logged, covering logical access, physical access, identity management, capacity management, change management, ICT operation (including system activity), and network traffic activities (including network performance). Determine the level of detail for the logs, aligning with the purpose for which the logs were created and to enable effective detection of anomalous activities. Define retention periods for logs, considering business and security objectives, the purpose of recording logs, and risk assessments.

*Data reporting service providers shall, in addition, have in place systems that can effectively check trade reports for completeness, identify omissions and obvious errors, and request re-transmission of those reports.
NOREA Secure Handling of Log Data
Implement measures to secure and handle log data, taking into account the purpose for which the logs were created. Establish measures to detect failures in logging systems. Protect the recording of anomalous activities against tampering and unauthorised access at rest, in use, where relevant, and in transit.
NOREA Error Handling and Recovery
Establish guidelines for handling errors, including support and escalation contacts, as well as external support contacts in case of unexpected operational or technical issues. Define the procedures for ICT system restart, rollback, and recovery to be used in the event of an ICT system disruption. Ensure the contact details are available in case systems are unavailable as well.
NOREA ICT Monitoring

Develop, document and implement capacity and performance management procedures to identify capacity requirements of their ICT systems and apply resource optimisation and monitoring procedures to maintain and improve the availability of data and ICT systems and efficiency of ICT systems and prevent ICT capacity shortages.
NOREA Clock Synchronization Standardization

Ensure clock synchronization of all ICT systems to a single reliable reference source time.
NOREA System Management and Security

Provide system descriptions that encompass secure installation, maintenance, configuration, and deinstallation/disposal of ICT assets. This includes the management of assets, both automated and manual, and the identification and control of legacy ICT systems.
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