+28 straipsnis Duomenų tvarkytojas
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28 straipsnis Duomenų tvarkytojas

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1. Apžvalga

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Pavadinimas Reguliavimas
28 straipsnis 1.
Kai duomenys turi būti tvarkomi duomenų valdytojo vardu, duomenų valdytojas pasitelkia tik tuos duomenų tvarkytojus, kurie pakankamai užtikrina, kad tinkamos techninės ir organizacinės priemonės bus įgyvendintos tokiu būdu, kad duomenų tvarkymas atitiktų šio reglamento reikalavimus ir būtų užtikrinta duomenų subjekto teisių apsauga.
28 straipsnis 2.
Duomenų tvarkytojas nepasitelkia kito duomenų tvarkytojo be išankstinio konkretaus arba bendro rašytinio duomenų valdytojo leidimo. Bendro rašytinio leidimo atveju duomenų tvarkytojas informuoja duomenų valdytoją apie visus planuojamus pakeitimus, susijusius su kitų duomenų tvarkytojų pasitelkimu ar pakeitimu, ir tokiu būdu suteikdamas duomenų valdytojui galimybę nesutikti su tokiais pakeitimais.
28 straipsnis 3.

Duomenų tvarkytojo atliekamas duomenų tvarkymas reglamentuojamas sutartimi ar kitu teisės aktu pagal Sąjungos arba valstybės narės teisę, kurie yra privalomi duomenų tvarkytojui duomenų valdytojo atžvilgiu ir kurioje nustatomi duomenų tvarkymo dalykas ir trukmė, duomenų tvarkymo pobūdis ir tikslas, asmens duomenų rūšis ir duomenų subjektų kategorijos bei duomenų valdytojo prievolės ir teisės. Toje sutartyje ar kitame teisės akte visų pirma nustatoma, kad duomenų tvarkytojas:

a) 

tvarko asmens duomenis tik pagal duomenų valdytojo dokumentais įformintus nurodymus, įskaitant susijusius su asmens duomenų perdavimu į trečiąją valstybę ar tarptautinei organizacijai, išskyrus atvejus, kai tai daryti reikalaujama pagal Sąjungos arba valstybės narės teisę, kuri yra taikoma duomenų tvarkytojui; tokiu atveju duomenų tvarkytojas prieš pradėdamas tvarkyti duomenis praneša apie tokį teisinį reikalavimą duomenų valdytojui, išskyrus atvejus, kai pagal tą teisę toks pranešimas yra draudžiamas dėl svarbių viešojo intereso priežasčių;

b) 

užtikrina, kad asmens duomenis tvarkyti įgalioti asmenys būtų įsipareigoję užtikrinti konfidencialumą arba jiems būtų taikoma atitinkama įstatais nustatyta konfidencialumo prievolė;

c) 

imasi visų priemonių, kurių reikalaujama pagal 32 straipsnį;

d) 

laikosi 2 ir 4 dalyse nurodytų kito duomenų tvarkytojo pasitelkimo sąlygų;

e) 

atsižvelgdamas į duomenų tvarkymo pobūdį, padeda duomenų valdytojui taikydamas tinkamas technines ir organizacines priemones, kiek tai įmanoma, kad būtų įvykdyta duomenų valdytojo prievolė atsakyti į prašymus pasinaudoti III skyriuje nustatytomis duomenų subjekto teisėmis;

f) 

padeda duomenų valdytojui užtikrinti 32–36 straipsniuose nustatytų prievolių laikymąsi, atsižvelgdamas į duomenų tvarkymo pobūdį ir duomenų tvarkytojo turimą informaciją;

g) 

pagal duomenų valdytojo pasirinkimą, užbaigus teikti su duomenų tvarkymu susijusias paslaugas, ištrina arba grąžina duomenų valdytojui visus asmens duomenis ir ištrina esamas jų kopijas, išskyrus atvejus, kai Sąjungos ar valstybės narės teise reikalaujama asmens duomenis saugoti;

h) 

pateikia duomenų valdytojui visą informaciją, būtiną siekiant įrodyti, kad vykdomos šiame straipsnyje nustatytos prievolės, ir sudaro sąlygas bei padeda duomenų valdytojui arba kitam duomenų valdytojo įgaliotam auditoriui atlikti auditą, įskaitant patikrinimus.

Pirmos pastraipos h punkto atžvilgiu duomenų tvarkytojas nedelsdamas informuoja duomenų valdytoją, jei, jo nuomone, nurodymas pažeidžia šį reglamentą ar kitas Sąjungos ar valstybės narės duomenų apsaugos nuostatas.

28 straipsnis 4.
Kai duomenų tvarkytojas konkrečiai duomenų tvarkymo veiklai duomenų valdytojo vardu atlikti pasitelkia kitą duomenų tvarkytoją, sutartimi ar kitu teisės aktu pagal Sąjungos ar valstybės narės teisę tam kitam duomenų tvarkytojui nustatomos tos pačios duomenų apsaugos prievolės, kaip ir prievolės, nustatytos 3 dalyje nurodytoje duomenų valdytojo ir duomenų tvarkytojo sutartyje ar kitame teisės akte, visų pirma prievolė pakankamai užtikrinti, kad tinkamos techninės ir organizacinės priemonės bus įgyvendintos tokiu būdu, kad duomenų tvarkymas atitiktų šio reglamento reikalavimus. Kai tas kitas duomenų tvarkytojas nevykdo duomenų apsaugos prievolių, pirminis duomenų tvarkytojas išlieka visiškai atsakingas duomenų valdytojui už to kito duomenų tvarkytojo prievolių vykdymą.
28 straipsnis 5.
Tuo, kad duomenų tvarkytojas laikosi patvirtinto elgesio kodekso, kaip nurodyta 40 straipsnyje, arba patvirtinto sertifikavimo mechanizmo, kaip nurodyta 42 straipsnyje, gali būti remiamasi kaip vienu iš elementų, kuriuo siekiama įrodyti pakankamą užtikrinimą, kaip nurodyta šio straipsnio 1 ir 4 dalyse.
28 straipsnis 6.
Nedarant poveikio atskirai duomenų valdytojo ir duomenų tvarkytojo sutarčiai, šio straipsnio 3 ir 4 dalyse nurodyta sutartis ar kitas teisės aktas visas arba iš dalies gali būti grindžiamas standartinėmis sutarčių sąlygomis, nurodytomis šio straipsnio 7 ir 8 dalyse, įskaitant kai jos yra pagal 42 ir 43 straipsnius duomenų valdytojui ar duomenų tvarkytojui suteikiamo sertifikavimo dalis.
28 straipsnis 7.
Komisija šio straipsnio 3 ir 4 dalyse nurodytais klausimais gali nustatyti standartines sutarčių sąlygas, laikydamasi 93 straipsnio 2 dalyje nurodytos nagrinėjimo procedūros.
28 straipsnis 8.
Priežiūros institucija šio straipsnio 3 ir 4 dalyse nurodytais klausimais gali nustatyti standartines sutarčių sąlygas, taikydama 63 straipsnyje nurodytą nuoseklumo užtikrinimo mechanizmą.
28 straipsnis 9.
3 ir 4 dalyse nurodyta sutartis ar kitas teisės aktas sudaromas raštu, įskaitant elektronine forma.
28 straipsnis 10.
Nedarant poveikio 82, 83 ir 84 straipsniams, jei duomenų tvarkytojas nustatydamas duomenų tvarkymo tikslus ir priemones pažeidžia šį reglamentą, to duomenų tvarkymo atžvilgiu duomenų tvarkytojas yra laikomas duomenų valdytoju.

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję standartai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis Reikalavimas

3. Susiję standartai

Standartai
Šaltinis Reikalavimas
SCF Personal Data (PD) Inventory Automation Support

Description

Automated mechanisms exist to determine if Personal Data (PD) is maintained in electronic form.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Privacy (PRI) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are well-documented and kept current by process owners.
▪ A data privacy team, or similar function, is appropriately staffed and supported to implement and maintain PRI domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of data privacy operations (e.g., privacy notice management software and customer management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to automatically determine if Personal Data (PD) is maintained in electronic form.

Level 4 Quantitatively Controlled

Privacy (PRI) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Data Privacy Requirements for Contractors & Service Providers

Description

Mechanisms exist to include data privacy requirements in contracts and other acquisition-related documents that establish data privacy roles and responsibilities for contractors and service providers.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Privacy (PRI) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are well-documented and kept current by process owners.
▪ A data privacy team, or similar function, is appropriately staffed and supported to implement and maintain PRI domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of data privacy operations (e.g., privacy notice management software and customer management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to include data privacy requirements in contracts and other acquisition-related documents that establish data privacy roles and responsibilities for contractors and service providers.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Data Privacy Requirements for Contractors & Service Providers

Description

Mechanisms exist to include data privacy requirements in contracts and other acquisition-related documents that establish data privacy roles and responsibilities for contractors and service providers.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Data classification program
∙ Data privacy program
∙ Data Protection Impact Assessment (DPIA)
∙ Product / project management

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Privacy (PRI) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with PRI domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with PRI domain capabilities are well-documented and kept current by process owners.
▪ A data privacy team, or similar function, is appropriately staffed and supported to implement and maintain PRI domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of data privacy operations (e.g., privacy notice management software and customer management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with PRI domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to include data privacy requirements in contracts and other acquisition-related documents that establish data privacy roles and responsibilities for contractors and service providers.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.