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+Article 9 1. |
Article 9 1.An administrator shall have in place and publish procedures for receiving, investigating and retaining records concerning complaints made, including about the administrator's benchmark determination process.
1. Overzicht
1.1 Referenties1.2 Geïdentificeerde eisen1.3 Gerelateerde standaarden2. Geïdentificeerde eisen
3. Gerelateerde standaarden
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