207. Competent authorities should consider the following when assessing the relevance and …

Competent authorities should consider the following when assessing the relevance and significance of the institution’s exposures to legal risk:

• a. mis-selling of products or services;
• b. conflicts of interest in conducting business;
• c. manipulation of benchmark interest rates, foreign exchange rates or any other financial instruments or indices;
• d. barriers to switching financial products during their lifetime and/or to switching financial service providers;
• e. automatic renewals of products or exit penalties; and/or
• f. customer complaints processing;
• g. violation of national and international rules and regulations (tax rules, internal fraud or internal theft, anti-money laundering rules, anti-terrorism rules and economic sanctions);
• h. ESG-related, in particular environment-related and greenwashing-related, litigation exposures.

1. Przegląd

1.1 Odwołania

1.2 Zidentyfikowane wymagania

1.3 Powiązane normy

2. Zidentyfikowane wymagania

3. Powiązane normy

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/