+Third-Party Management

Third-Party Management

Description

Mechanisms exist to facilitate the implementation of third-party management controls.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Cybersecurity Supply Chain Risk Management (C-SCRM) program
∙ Product / project management

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Cybersecurity Supply Chain Risk Management (C-SCRM) program
∙ Product / project management

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Cybersecurity Supply Chain Risk Management (C-SCRM) program
∙ Product / project management

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Cybersecurity Supply Chain Risk Management (C-SCRM) program
∙ Product / project management

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Cybersecurity Supply Chain Risk Management (C-SCRM) program
∙ Product / project management

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Third-Party Management (TPM) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with TPM domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Third-party management-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ No centralized inventory of External Service Providers (ESP) is maintained.
▪ ESP are not formally managed according to criticality.

Level 2 Planned Tracked

Third-Party Management (TPM) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with TPM domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with TPM domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with TPM domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Third-party management-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Third-Party Management (TPM) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with TPM domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with TPM domain capabilities are well-documented and kept current by process owners.
▪ A procurement team, or similar function, is appropriately staffed and supported to implement and maintain TPM domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of third-party management operations (e.g., TPRM risk management solution and vendor management solution).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with TPM domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to facilitate the implementation of third-party management controls.

Level 4 Quantitatively Controlled

Third-Party Management (TPM) capabilities, in addition to being standardized across the entity and centrally managed to ensure consistency across Technology Assets, Applications, Services and/or Data (TAASD), efforts are metrics driven to provide sufficient insight for decision makers to predict optimal performance, ensure continued operations and/or identify areas for improvement. Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Applicable SCR-CMM Level 3 (Well Defined) capabilities are implemented and operational.
▪ Metrics reporting includes quantitative analysis of Key Performance Indicators (KPIs).
▪ Metrics reporting includes quantitative analysis of Key Risk Indicators (KRIs).
▪ Scope of metrics, KPIs and KRIs covers organization-wide cybersecurity and data protection controls, including functions performed by third-parties.
▪ Organizational leadership maintains a formal process to objectively review and respond to metrics, KPIs and KRIs (e.g., monthly or quarterly review).
▪ Based on metrics analysis, process improvement recommendations are submitted for review and are handled in accordance with change control processes.
▪ Business and technical stakeholders are involved in reviewing and approving proposed changes to evolve capabilities.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Επισκόπηση

1.1 Παραπομπές

1.2 Εντοπισμένες απαιτήσεις

1.3 Σχετικοί κανονισμοί

2. Εντοπισμένες απαιτήσεις

Απαιτήσεις

3. Σχετικοί κανονισμοί

Κανονισμοί
EULAW Άρθρο 8 4

4.   Οι χρηματοοικονομικές οντότητες προσδιορίζουν όλους τους πληροφοριακούς πόρους και τους πόρους ΤΠΕ, συμπεριλαμβανομένων εκείνων που βρίσκονται σε απομακρυσμένες τοποθεσίες, τους πόρους δικτύου και τον εξοπλισμό υλισμικού, και καταγράφουν όσους θεωρούνται κρίσιμοι. Καταγράφουν τις παραμέτρους των πληροφοριακών πόρων και των πόρων ΤΠΕ, καθώς και τις συνδέσεις και τις αλληλεξαρτήσεις μεταξύ των διαφόρων πληροφοριακών πόρων και πόρων ΤΠΕ.
EULAW Άρθρο 21 Μέτρα διαχείρισης κινδύνων στον τομέα της κυβερνοασφάλειας
EULAW Άρθρο 28 Διακυβέρνηση και οργάνωση
EULAW Άρθρο 29 Πολιτική και μέτρα για την ασφάλεια των πληροφοριών
EULAW Άρθρο 30 Βασικές συμβατικές διατάξεις
EULAW Άρθρο 31 Ορισμός κρίσιμων τρίτων παρόχων υπηρεσιών ΤΠΕ
EULAW Άρθρο 30 Βασικές συμβατικές διατάξεις
EULAW Άρθρο 31 Ορισμός κρίσιμων τρίτων παρόχων υπηρεσιών ΤΠΕ
EULAW Άρθρο 30 Βασικές συμβατικές διατάξεις
EULAW Άρθρο 31 Ορισμός κρίσιμων τρίτων παρόχων υπηρεσιών ΤΠΕ
EULAW Άρθρο 30 3

3.   Οι συμβατικές ρυθμίσεις σχετικά με τη χρήση υπηρεσιών ΤΠΕ που υποστηρίζουν κρίσιμες ή σημαντικές λειτουργίες περιλαμβάνουν, επιπλέον των στοιχείων που αναφέρονται στην παράγραφο 2, τουλάχιστον τα ακόλουθα:

α)

πλήρεις περιγραφές των επιπέδων εξυπηρέτησης, συμπεριλαμβανομένων των επικαιροποιήσεων και των αναθεωρήσεών τους με ακριβείς ποσοτικούς και ποιοτικούς στόχους επιδόσεων εντός των συμφωνημένων επιπέδων εξυπηρέτησης, ώστε να παρέχεται η δυνατότητα αποτελεσματικής παρακολούθησης από τη χρηματοοικονομική οντότητα των υπηρεσιών ΤΠΕ και να επιτρέπεται η λήψη κατάλληλων διορθωτικών μέτρων, χωρίς αδικαιολόγητη καθυστέρηση, όταν δεν πληρούνται τα συμφωνημένα επίπεδα εξυπηρέτησης,

β)

προθεσμίες προειδοποίησης και υποχρεώσεις υποβολής εκθέσεων εκ μέρους του τρίτου παρόχου υπηρεσιών ΤΠΕ προς τη χρηματοοικονομική οντότητα, συμπεριλαμβανομένης της κοινοποίησης οποιασδήποτε εξέλιξης η οποία θα μπορούσε να έχει σημαντικές επιπτώσεις στην ικανότητα του τρίτου παρόχου υπηρεσιών ΤΠΕ όσον αφορά την αποτελεσματική παροχή υπηρεσιών ΤΠΕ που υποστηρίζουν κρίσιμες ή σημαντικές λειτουργίες σύμφωνα με τα συμφωνημένα επίπεδα εξυπηρέτησης,

γ)

απαιτήσεις για τον τρίτο πάροχο υπηρεσιών ΤΠΕ να θέτει σε εφαρμογή και να υποβάλλει σε δοκιμή επιχειρησιακά σχέδια έκτακτης ανάγκης και να εφαρμόζει μέτρα, εργαλεία και πολιτικές ασφάλειας των ΤΠΕ που παρέχουν κατάλληλο επίπεδο ασφάλειας για την παροχή υπηρεσιών από τη χρηματοοικονομική οντότητα σύμφωνα με το ρυθμιστικό της πλαίσιο,

δ)

την υποχρέωση του τρίτου παρόχου υπηρεσιών ΤΠΕ να συμμετέχει και να συνεργάζεται πλήρως στις TLPT της χρηματοοικονομικής οντότητας, όπως αναφέρεται στα άρθρα 26 και 27,

ε)

το δικαίωμα παρακολούθησης, σε διαρκή βάση, των επιδόσεων του τρίτου παρόχου υπηρεσιών ΤΠΕ, το οποίο συνεπάγεται τα ακόλουθα:

i)

απεριόριστα δικαιώματα πρόσβασης, επιθεώρησης και ελέγχου από τη χρηματοοικονομική οντότητα ή διορισμένο τρίτο φορέα, και από την αρμόδια αρχή, και το δικαίωμα λήψης αντιγράφων της σχετικής τεκμηρίωσης επιτόπου εάν είναι κρίσιμα για τις δραστηριότητες του τρίτου παρόχου υπηρεσιών ΤΠΕ, η αποτελεσματική άσκηση των οποίων δεν εμποδίζεται ούτε περιορίζεται από άλλες συμβατικές ρυθμίσεις ή την εφαρμογή πολιτικών,

ii)

το δικαίωμα συμφωνίας περί εναλλακτικών επιπέδων βεβαιότητας, όταν θίγονται τα δικαιώματα άλλων πελατών,

iii)

την υποχρέωση του τρίτου παρόχου υπηρεσιών ΤΠΕ για πλήρη συνεργασία κατά τις επιτόπιες επιθεωρήσεις και τους ελέγχους που διενεργούνται από τις αρμόδιες αρχές, τον κύριο εποπτικό φορέα, τη χρηματοοικονομική οντότητα ή διορισμένο τρίτο φορέα και

iv)

την υποχρέωση παροχής λεπτομερειών σχετικά με το εύρος, τις ακολουθητέες διαδικασίες και τη συχνότητα διενέργειας των εν λόγω επιθεωρήσεων και ελέγχων,

στ)

στρατηγικές εξόδου, ιδίως όσον αφορά τον καθορισμό υποχρεωτικής επαρκούς μεταβατικής περιόδου:

i)

κατά τη διάρκεια της οποίας ο τρίτος πάροχος υπηρεσιών ΤΠΕ θα συνεχίσει να παρέχει τις αντίστοιχες λειτουργίες ή υπηρεσίες ΤΠΕ, με σκοπό τη μείωση του κινδύνου διαταραχής στη χρηματοοικονομική οντότητα ή τη διασφάλιση της αποτελεσματικής εξυγίανσης και αναδιάρθρωσής της,

(ii)

η οποία παρέχει στη χρηματοοικονομική οντότητα τη δυνατότητα μετάβασης σε άλλον τρίτο πάροχο υπηρεσιών ΤΠΕ ή τη δυνατότητα επιλογής άλλων λύσεων εντός της επιχείρησης, ανάλογα με την πολυπλοκότητα της παρεχόμενης υπηρεσίας.

Κατά παρέκκλιση από το στοιχείο ε), ο τρίτος πάροχος υπηρεσιών ΤΠΕ και η χρηματοοικονομική οντότητα που αποτελεί πολύ μικρή επιχείρηση μπορούν να συμφωνήσουν ότι τα δικαιώματα πρόσβασης, επιθεώρησης και ελέγχου της χρηματοοικονομικής οντότητας μπορούν να ανατεθούν σε ανεξάρτητο τρίτο μέρος, το οποίο ορίζεται από τον τρίτο πάροχο υπηρεσιών ΤΠΕ, και ότι η χρηματοοικονομική οντότητα είναι σε θέση να ζητήσει από το τρίτο μέρος ανά πάσα στιγμή πληροφορίες και διαβεβαιώσεις σχετικά με τις επιδόσεις του τρίτου παρόχου υπηρεσιών ΤΠΕ.
EULAW Άρθρο 31 12

12.   Οι χρηματοοικονομικές οντότητες χρησιμοποιούν τις υπηρεσίες τρίτου παρόχου υπηρεσιών ΤΠΕ που είναι εγκατεστημένος σε τρίτη χώρα και έχει οριστεί ως κρίσιμος, σύμφωνα με την παράγραφο 1 στοιχείο α) μόνο εφόσον ο εν λόγω πάροχος έχει εγκαταστήσει θυγατρική στην Ένωση εντός των 12 μηνών μετά τον ορισμό.

Συνδεδεμένα ζητήματα

Συνδέσεις
is related to Annual
is related to relative Control Weighting = 09
is related to Process
is related to Identify
is related to SCRM Focus Tier 1 STRATEGIC
is related to SCRM Focus Tier 2 OPERATIONAL
is related to SCRM Focus Tier 3 TACTICAL
blocks Loss of Accountability / Attribution
blocks Excessive or Unauthorized Privilege
blocks Unauthorized Privilege Elevation
blocks Unauthorized Access
blocks Loss, Theft or Damage of Assets
blocks Unauthorized Modification / Loss of System Integrity
blocks Unauthorized Retention / Inability to Dispose of Data
blocks Business / Service Interruption
blocks Data Loss / Integrity Compromise
blocks Reduced Operational Productivity
blocks System / Data Compromise (Technical Vector)
blocks System / Data Compromise (Non-Technical Vector)
blocks Revenue Loss
blocks Contractual Default / Termination
blocks Loss of Competitive Advantage
blocks Reputational Harm / Loss of Stakeholder Trust
blocks Regulatory / Legal / Contractual Financial Liability
blocks Exposure from Unaddressed Vulnerabilities
blocks System / Service Compromise
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Loss of Investigative / Evidentiary Capability
blocks Delayed Containment / Increased Incident Impact
blocks Incident Persistence / Recurrence
blocks Incident Response / Recovery Cost
blocks Undetected / Delayed Detection of Adverse Activity
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 10
is related to Govern
blocks Loss of Authorization / Certification / License
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Concentration / Single-Point Dependency Failure
blocks Counterfeit / Non-Conforming Component Impact
blocks Loss of Confidentiality
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Foreign Ownership, Control, or Influence (FOCI)
blocks Geopolitical Conflict / Government Intervention
blocks Sanctions / Trade Restriction Disruption
blocks Manufacturing Capacity / Supply Disruption
blocks Supplier Financial Distress / Insolvency
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SSO-01.01B
blocks SSO-07.01B
blocks SSO-07.01AS
blocks Loss of Authorization / Certification / License
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Concentration / Single-Point Dependency Failure
blocks Counterfeit / Non-Conforming Component Impact
blocks Loss of Confidentiality
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Foreign Ownership, Control, or Influence (FOCI)
blocks Geopolitical Conflict / Government Intervention
blocks Sanctions / Trade Restriction Disruption
blocks Manufacturing Capacity / Supply Disruption
blocks Supplier Financial Distress / Insolvency
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SSO-01.01B
blocks SSO-07.01B
blocks SSO-07.01AS
blocks Loss of Authorization / Certification / License
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Concentration / Single-Point Dependency Failure
blocks Counterfeit / Non-Conforming Component Impact
blocks Loss of Confidentiality
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Statutory / Regulatory / Contractual Change
blocks Data Quality Degradation / Data Poisoning
blocks Fraud, Corruption and/or Intentional Criminal Conduct
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Foreign Ownership, Control, or Influence (FOCI)
blocks Geopolitical Conflict / Government Intervention
blocks Sanctions / Trade Restriction Disruption
blocks Manufacturing Capacity / Supply Disruption
blocks Supplier Financial Distress / Insolvency
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks SSO-01.01B
blocks SSO-07.01B
blocks SSO-07.01AS
is blocked by TPM-02 Third-Party Management – Assessment Procedure
blocks SA-04 Acquisition Process
blocks SR-01 Policy and Procedures
blocks SA-04 [L] Acquisition Process
blocks SR-01 [L] Policy and Procedures
blocks SA-04 [M] Acquisition Process
blocks SR-01 [M] Policy and Procedures
blocks SA-04 [H] Acquisition Process
blocks SR-01 [H] Policy and Procedures
blocks SA-04 [P] Acquisition Process
blocks 03.01.20 Use of External Systems
blocks 03.07.06 Maintenance Personnel
blocks 03.16.01 Security Engineering Principles
blocks 03.16.03 External System Services
blocks 03.17.02 Acquisition Strategies, Tools, and Methods
blocks GV.SC-04 Suppliers are known and prioritized by criticality
blocks GV.SC-06 Planning and due diligence are performed to reduce risks before entering into formal supplier or other third-party relationships
blocks GV.SC-07 The risks posed by a supplier, their products and services, and other third parties are understood, recorded, prioritized, assessed, responded to, …
blocks GV.SC-08 Relevant suppliers and other third parties are included in incident planning, response, and recovery activities
blocks GV.SC-10 Cybersecurity supply chain risk management plans include provisions for activities that occur after the conclusion of a partnership or service …
blocks ID.AM Asset Management
  • Secure Controls Framework -

    The Secure Controls Framework® (SCF)

    "The SCF is the Common Controls Framework™ (CCF), the world's most comprehensive cybersecurity and data privacy metaframework - it is also free to use. The entire concept is building secure, compliant and resilient capabilities in the most efficient and cost-effective manner possible.

    The SCF is more than just a unified control catalog, since its included content creates a playbook for Governance, Risk & Compliance (GRC) capabilities. Used globally by organizations of every size, the SCF is a robust and scalable solution for security, compliance and resilience controls. As a comprehensive security framework, the SCF maps 1,400+ controls across 200+ laws, regulations, and industry frameworks so you can implement once and comply everywhere.

    Like it or not, cybersecurity is a protracted war on an asymmetric battlefield, where the threats are everywhere and as defenders we have to make the effort to work together to help improve cybersecurity and data privacy practices, since we all suffer when massive data breaches occur or when cyber attacks have physical impacts. Hackers share information on attack methods with other hackers, so why shouldn’t the good guys share information on how to best protect an organization? We decided to take action and make a difference, since we feel it is too important to wait for someone else to fix the problems that exist.

    The SCF is made up of volunteers, mainly specialists within the cybersecurity profession, who focus on GRC and the cybersecurity side of data privacy. These are auditors, engineers, architects, incident responders, consultants and other specialists who live and breathe these topics on a daily basis. The end product is "expert-derived content" that makes up the SCF." https://securecontrolsframework.com/ 

    Terms & Conditions

    The SCF End User License Agreement (EULA) governs the use of the Secure Controls Framework® (SCF) under the Creative Commons Attribution-No Derivatives 4.0 International Public License.