+CHAPTER II REGULATORY OVERSIGHT
---+Article 4 Provision of information
------+Article 4 1
------+Article 4 2
------+Article 4 3
------+Article 4 4
------+Article 4 5
------+Article 4 6
------+Article 4 7
---+Article 5 Transparency of cross-border tariffs
------+Article 5 1
------+Article 5 2
---+Article 6 Assessment of cross-border single-piece parcel tariffs
------+Article 6 1
------+Article 6 2
------+Article 6 3
------+Article 6 4
------+Article 6 5
------+Article 6 6
------+Article 6 7
------+Article 6 8
---+Article 7 Information to consumers

CHAPTER II REGULATORY OVERSIGHT

CHAPTER II REGULATORY OVERSIGHT

1. Overview

,
Summary Regulation
Article 4 Provision of information
Article 5 Transparency of cross-border tariffs
Article 6 Assessment of cross-border single-piece parcel tariffs
Article 7 Information to consumers

Article 7

Information to consumers

For contracts falling within the scope of Directive 2011/83/EU, all traders concluding sales contracts with consumers that include the sending of cross-border parcels shall, where possible and applicable, make available, at the pre-contractual stage, information about the cross-border delivery options in relation to the specific sales contract and charges payable by consumers for the cross-border parcel delivery, as well as, where applicable, their own complaints handling policies.

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements
Source Requirement

3. Related Standards

Standards
Source Requirement
  • Builddate: 02.05.2018 00:00:00 -Doknr: CELEX:32018R0644
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