24. Credit and financial institutions should ensure that: a) the information obtained through the …

Credit and financial institutions should ensure that:

• a) the information obtained through the remote customer onboarding solution is up-to-date and adequate to meet the applicable legal and regulatory standards for initial customer due diligence;
• b) any images, video, sound and data are captured in a readable format and with sufficient quality so that the customer is unambiguously recognisable;
• c) the identification process does not continue if technical shortcomings or unexpected connection interruptions are detected.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/