Article 16 1.

In the case of requests from users referred to in Article 14(3), points (a) and (b), requests for support from the EU Cybersecurity Reserve shall be assessed by the contracting authority. A response shall be transmitted to the users referred to in Article 14(3), points (a) and (b), without delay and in any event no later than 48 hours from the submission of the request to ensure effectiveness of the support. The contracting authority shall inform the Council and the Commission of the results of the process.