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+Article 24 2 |
Article 24 22. Member States shall ensure that the treatment by credit servicers of complaints from borrowers is free of charge and that credit servicers record the complaints and the measures taken to address them. 1. Vue d’ensemble
1.1 Références1.2 Exigences identifiées1.3 Normes associées2. Exigences identifiées
3. Normes associées
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