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+Article 14 Complaints |
Article 14 ComplaintsArticle 14 Complaints Member States shall ensure that procedures are set up which allow customers and other interested parties, especially consumer associations, to register complaints about insurance and reinsurance distributors. In all cases, complainants shall receive replies. 1. Pregled
1.1 Reference1.2 Utvrđeni zahtjevi1.3 Povezani standardi2. Utvrđeni zahtjevi
3. Povezani standardi
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