+Assigned Security, Compliance & Resilience Responsibilities
---+Stakeholder Accountability Structure
---+Authoritative Chain of Command

Assigned Security, Compliance & Resilience Responsibilities

Description

Mechanisms exist to assign one or more qualified individuals with the mission and resources to centrally-manage, coordinate, develop, implement and maintain an enterprise-wide Security, Compliance & Resilience Program (SCRP).

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Third-party advisors (e.g., virtual CISO (vCISO), Managed Security Services Provider (MSSP))
∙ Designated internal security point of contact
∙ vCISO services (e.g., Truvantis, private vCISO firms)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Third-party advisors (e.g., virtual CISO (vCISO), Managed Security Services Provider (MSSP))
∙ Part-time or shared security manager
∙ vCISO services with defined scope and deliverables

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Dedicated Information Security Manager (ISM) or fractional CISO
∙ Chief Information Security Officer (CISO) or equivalent role
∙ Defined Information Security Management System (ISMS) ownership

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Chief Information Security Officer (CISO) with defined authority and budget
∙ Security leadership team (CISO, DPO, IAM lead, etc.)
∙ Security organizational structure with clear reporting lines

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Chief Information Security Officer (CISO) with C-suite authority and board access
∙ Security leadership organization (CISO, Deputy CISO, DPO, domain leads)
∙ Security Center of Excellence (CoE)
∙ Defined succession planning for key security roles

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Cybersecurity & Data Protection Governance (GOV) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with GOV domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with GOV domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with GOV domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Governance-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ No formal Governance, Risk & Compliance (GRC) team exists. GRC roles are assigned to existing IT and/or cybersecurity personnel.
▪ A qualified individual is assigned the role and responsibilities to centrally manage, coordinate, develop, implement and maintain a cybersecurity and data protection program (e.g., cybersecurity director or Chief Information Security Officer (CISO)).
▪ The individual assigned the role and responsibilities to centrally manage, coordinate, develop, implement and maintain a cybersecurity and data protection program develops plans to implement the organization's security, compliance and resiliency-related objectives.

Level 3 Well Defined

Cybersecurity & Data Protection Governance (GOV) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with GOV domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with GOV domain capabilities are well-documented and kept current by process owners.
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, is appropriately staffed and supported to implement and maintain GOV domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ Technology is leveraged to enhance the efficiency and accuracy of governance, risk management and compliance operations (e.g., GRC platform).
▪ A qualified individual is assigned the role and responsibilities to centrally-manage, coordinate, develop, implement and maintain an enterprise-wide Security, Compliance & Resilience Program (SCRP) (e.g., cybersecurity director or Chief Information Security Officer (CISO)).

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1. Panoramica

Stakeholder Accountability Structure

Description

Mechanisms exist to enforce an accountability structure so that appropriate teams and individuals are empowered, responsible and trained for identifying, mapping, measuring and managing Technology Assets, Applications, Services and/or Data (TAASD)-related risks.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Documented roles and responsibilities (RACI matrix or equivalent)
∙ Job descriptions with security duties clearly defined

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Documented RACI matrix for cybersecurity responsibilities
∙ Formal security role assignments in job descriptions
∙ Access control aligned to defined roles

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Documented RACI matrix for cybersecurity responsibilities
∙ Role-based accountability framework
∙ Performance metrics tied to security responsibilities

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Formal accountability framework (RACI/RASCI) maintained in GRC platform
∙ Security role definitions with measurable performance criteria
∙ Control ownership assigned and tracked in GRC platform

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise accountability framework integrated with GRC and HR systems
∙ Control ownership model with documented accountability for each control domain
∙ Security KPIs tied to role-based performance management
∙ Third-party accountability structures for key vendors

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Cybersecurity & Data Protection Governance (GOV) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with GOV domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with GOV domain capabilities are well-documented and kept current by process owners.
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, is appropriately staffed and supported to implement and maintain GOV domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ Technology is leveraged to enhance the efficiency and accuracy of governance, risk management and compliance operations (e.g., GRC platform).
▪ An implemented and operational capability exists to enforce an accountability structure so that appropriate teams and individuals are empowered, responsible and trained for mapping, measuring and managing Technology Assets, Applications, Services and/or Data (TAASD)-related risks.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
Authoritative Chain of Command

Description

Mechanisms exist to establish an authoritative chain of command with clear lines of communication to remove ambiguity for individuals and teams managing Technology Assets, Applications, Services and/or Data (TAASD)-related risks.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Organization chart with security escalation paths
∙ Documented incident escalation contact list

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Organization chart with defined security escalation paths
∙ Documented escalation procedures for security decisions
∙ Clear IT/security reporting relationships

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Organization chart with cybersecurity reporting lines
∙ Formal escalation matrix for security decisions and incidents
∙ Defined authority levels for security-related approvals

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ Formal organizational structure with clear cybersecurity authority chain
∙ Documented delegation of authority for security decisions
∙ Defined escalation procedures published in the SCRP

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise organizational structure with defined CISO authority and reporting chain
∙ Board-level visibility into security command structure
∙ Integrated HR/org management system reflecting security authority
∙ Formalized delegation of authority matrix for security decisions

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Cybersecurity & Data Protection Governance (GOV) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with GOV domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Governance-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ No formal Governance, Risk & Compliance (GRC) team exists. GRC roles are assigned to existing IT/cybersecurity personnel.
▪ Cybersecurity and data protection governance is informally assigned as an additional duty to existing IT/cybersecurity personnel.
▪ Cybersecurity and data privacy governance practices are informally assigned as an additional duty to existing IT/cybersecurity personnel.

Level 2 Planned Tracked

SCR-CMM Level 2 criteria definitions are not available for this control:
▪ A reasonable person would conclude a well-defined and standardized process is required.
▪ At this level of maturity, the “requirements-driven” nature of performing the control is focused on a localized and/or regionalized implementation, not uniform and consistent across the organization.
▪ Requirements are narrowly scoped for applicability and are primarily derived from compliance obligations (e.g., laws, regulations and contracts).

Level 3 Well Defined

Cybersecurity & Data Protection Governance (GOV) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with GOV domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with GOV domain capabilities are well-documented and kept current by process owners.
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, is appropriately staffed and supported to implement and maintain GOV domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ Technology is leveraged to enhance the efficiency and accuracy of governance, risk management and compliance operations (e.g., GRC platform).
▪ An implemented and operational capability exists to establish an authoritative chain of command with clear lines of communication to remove ambiguity from individuals and teams related to managing Technology Assets, Applications, Services and/or Data (TAASD)-related risks.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Regolamentazioni correlate

2. Requisiti identificati

Requisiti

3. Regolamentazioni correlate

Regolamentazioni
EULAW Articolo 13 4

4.   Le entità finanziarie monitorano l’efficacia dell’attuazione della loro strategia di resilienza operativa digitale stabilita all’articolo 6, paragrafo 8. Tracciano l’evoluzione nel tempo dei rischi informatici, analizzano la frequenza, i tipi, le dimensioni e l’evoluzione degli incidenti connessi alle TIC, in particolare gli attacchi informatici e i relativi schemi, al fine di comprendere il livello di esposizione ai rischi informatici — segnatamente in relazione alle funzioni essenziali o importanti — e migliorare la maturità informatica e la preparazione dell’entità finanziaria.
EULAW Articolo 21 Misure di gestione dei rischi di cibersicurezza
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EULAW Articolo 17 Sistema di gestione della qualità
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EULAW Articolo 2 Elementi generali delle politiche, delle procedure, dei protocolli e degli strumenti per la sicurezza delle TIC
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EULAW Articolo 2 Elementi generali delle politiche, delle procedure, dei protocolli e degli strumenti per la sicurezza delle TIC
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EULAW Articolo 19 Politica delle risorse umane

Articolo 19

Politica delle risorse umane

Le entità finanziarie includono nella loro politica delle risorse umane o in altre politiche pertinenti tutti gli elementi seguenti relativi alla sicurezza delle TIC:

a) 

l’identificazione e l’assegnazione di eventuali responsabilità specifiche in materia di sicurezza delle TIC;

b) 

l’obbligo, per il personale dell’entità finanziaria e dei fornitori terzi di servizi TIC che utilizzano o accedono alle risorse TIC dell’entità finanziaria, di:

i) 

essere informati e rispettare le politiche, le procedure e i protocolli di sicurezza delle TIC dell’entità finanziaria;

ii) 

essere a conoscenza dei canali di segnalazione predisposti dall’entità finanziaria per l’individuazione di comportamenti anomali, compresi, se del caso, i canali di segnalazione stabiliti in linea con la direttiva (UE) 2019/1937 del Parlamento europeo e del Consiglio ( 1 );

iii) 

per il personale, restituire all’entità finanziaria, alla cessazione del rapporto di lavoro, tutte le risorse TIC e i patrimoni informativi materiali in loro possesso che appartengono all’entità finanziaria.
EULAW Articolo 28 Governance e organizzazione
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EULAW Articolo 28 Governance e organizzazione
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EULAW Articolo 28 Governance e organizzazione
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EULAW Articolo 5 Governance e organizzazione
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EULAW Articolo 5 2

2.   L’organo di gestione dell’entità finanziaria definisce e approva l’attuazione di tutte le disposizioni concernenti il quadro per la gestione dei rischi informatici di cui all’articolo 6, paragrafo 1, vigila su tale attuazione e ne è responsabile.

Ai fini del primo comma, l’organo di gestione:

a)

assume la responsabilità finale per la gestione dei rischi informatici dell’entità finanziaria;

b)

predispone politiche miranti a garantire il mantenimento di standard elevati di disponibilità, autenticità, integrità e riservatezza dei dati;

c)

definisce chiaramente ruoli e responsabilità per tutte le funzioni connesse alle TIC e stabilisce adeguati meccanismi di governance al fine di garantire una comunicazione, una cooperazione e un coordinamento efficaci e tempestivi tra tali funzioni;

d)

ha la responsabilità generale di definire e approvare la strategia di resilienza operativa digitale di cui all’articolo 6, paragrafo 8, compresa la determinazione del livello appropriato di tolleranza per i rischi informatici dell’entità finanziaria, ai sensi dell’articolo 6, paragrafo 8, lettera b);

e)

approva, supervisiona e riesamina periodicamente l’attuazione della politica di continuità operativa delle TIC e dei piani di risposta e ripristino relativi alle TIC dell’entità finanziaria, di cui rispettivamente all’articolo 11, paragrafi 1 e 3, che possono essere adottati come politica specifica dedicata che costituisce parte integrante della politica generale di continuità operativa e del piano di risposta e ripristino dell’entità finanziaria;

f)

approva e riesamina periodicamente i piani interni di audit in materia di TIC dell’entità finanziaria, gli audit in materia di TIC e le più importanti modifiche a essi apportate;

g)

assegna e riesamina periodicamente le risorse finanziarie adeguate per soddisfare le esigenze di resilienza operativa digitale dell’entità finanziaria rispetto a tutti i tipi di risorse, compresi i pertinenti programmi di sensibilizzazione sulla sicurezza delle TIC e le attività di formazione sulla resilienza operativa digitale di cui all’articolo 13, paragrafo 6, nonché le competenze in materia di TIC per tutto il personale;

h)

approva e riesamina periodicamente la politica dell’entità finanziaria relativa alle modalità per l’uso dei servizi TIC prestati dal fornitore terzo di servizi TIC;

i)

istituisce a livello aziendale canali di comunicazione che gli consentono di essere debitamente informato in merito a quanto segue:

i)

gli accordi conclusi con i fornitori terzi di servizi TIC sull’uso di tali servizi;

ii)

le relative eventuali modifiche importanti e pertinenti previste riguardo ai fornitori terzi di servizi TIC;

iii)

il potenziale impatto di tali modiche sulle funzioni essenziali o importanti soggette agli accordi in questione, compresa una sintesi dell’analisi del rischio per valutare l’impatto di tali modifiche, nonché almeno gli gravi incidenti TIC e il loro impatto, le misure di risposta e ripristino e le misure correttive.
EULAW Articolo 5 3

3.   Le entità finanziarie diverse dalle microimprese istituiscono un ruolo al fine di monitorare gli accordi conclusi con i fornitori terzi di servizi TIC per l’uso di tali servizi, oppure designano un dirigente di rango elevato quale responsabile della sorveglianza sulla relativa esposizione al rischio e sulla documentazione pertinente.

Ticket collegati

Collegamenti
is related to Annual
is related to relative Control Weighting = 06
is related to Process
is related to Govern
is related to SCRM Focus Tier 1 STRATEGIC
is related to SCRM Focus Tier 2 OPERATIONAL
blocks Loss of Accountability / Attribution
blocks Failure to Support Business / Mission Objectives
blocks Unaddressed Security / Compliance Exposure
blocks Lack of oversight of internal controls
blocks Lack of oversight of third-party controls
blocks Undetected / Delayed Detection of Adverse Activity
blocks Lack of a security-minded workforce
blocks Third-Party Cybersecurity Compromise / Exposure
blocks Third-Party Physical Security Disruption / Exposure
blocks Sub-Tier / Fourth-Party Supply Chain Exposure
blocks Third-Party Legal / Compliance Exposure
blocks Harm from Unauthorized / Unintended Product or Service Use
blocks Third-Party Dependency Failure
is related to relative Control Weighting = 10
is related to People
is related to SCRM Focus Tier 3 TACTICAL
blocks Contractual Default / Termination
blocks Regulatory / Legal / Contractual Financial Liability
blocks Failure to Achieve Strategic / Mission Objectives
blocks Loss of Authorization / Certification / License
blocks Unperformed / Unowned Control Responsibilities
blocks Uncontrolled Internal Security / Privacy Exposure
blocks Uncontrolled Third-Party Security / Privacy Exposure
blocks Inability to Demonstrate Due Diligence / Due Care
blocks Unreliable Assurance / Decision Information
blocks Loss of Critical Knowledge / Capability
blocks Drought & Water Shortage
blocks Earthquakes
blocks Fire & Wildfires
blocks Floods
blocks Hurricanes & Tropical Storms
blocks Landslides & Debris Flow
blocks Pandemic (Disease) Outbreaks
blocks Severe Weather
blocks Space Weather
blocks Thunderstorms & Lightning
blocks Tornadoes
blocks Tsunamis
blocks Volcanoes
blocks Winter Storms & Extreme Cold
blocks Malicious Cyber Activity
blocks Dysfunctional Management Practices
blocks Human Error
blocks Statutory / Regulatory / Contractual Change
blocks Conflict of Interest (COI) / Undue Influence / Insider Misconduct
blocks Economic Shock / Market Disruption
blocks Workforce Shortage / Loss of Critical Skills / Labor Disruption
blocks OIS-02.03B
blocks BCM-01.03B
blocks BCM-03.01B
is blocked by GOV-05 Assigned Security, Compliance & Resilience Responsibilities – Assessment Procedure
blocks PL-09 Central Management
blocks PM-02 Information Security Program Leadership Role
blocks PM-06 Measures of Performance
blocks PM-29 Risk Management Program Leadership Roles
blocks PL-09 [P] Central Management
blocks PM-06 [P] Measures of Performance
blocks GV.RM Risk Management Strategy
blocks GV.RM-05 Lines of communication across the organization are established for cybersecurity risks, including risks from suppliers and other third parties
blocks GV.RR-01 Organizational leadership is responsible and accountable for cybersecurity risk and fosters a culture that is risk-aware, ethical, and continually …
blocks GV.RR-02 Roles, responsibilities, and authorities related to cybersecurity risk management are established, communicated, understood, and enforced
blocks PO.2.3 Obtain upper management or authorizing official commitment to secure development, and convey that commitment to all with development-related roles …
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