+73 straipsnis Pranešimas apie rimtus incidentus
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73 straipsnis Pranešimas apie rimtus incidentus

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1. Apžvalga

,
Pavadinimas Reguliavimas
73 straipsnis 1.
DI sistemas Sąjungos rinkai pateikiantys tiekėjai valstybių narių, kuriose įvyko rimtas incidentas, rinkos priežiūros institucijoms praneša apie visus tokius incidentus.
73 straipsnis 2.
1 dalyje nurodytas pranešimas pateikiamas iškart po to, kai tiekėjas nustato priežastinį ryšį tarp DI sistemos ir rimto incidento arba pagrįstą tokio ryšio tikimybę, ir bet kuriuo atveju ne vėliau kaip per 15 dienų po to, kai tiekėjas arba, kai taikytina, diegėjas sužino apie rimtą incidentą.

Nustatant pirmoje pastraipoje nurodytą pranešimo laikotarpį atsižvelgiama į rimto incidento sunkumą.

73 straipsnis 3.
Nepaisant šio straipsnio 2 dalies, plačiai paplitusio pažeidimo arba rimto incidento, kaip apibrėžta 3 straipsnio 49 punkto b papunktyje, atveju šio straipsnio 1 dalyje nurodyta ataskaita pateikiama iškart, ir ne vėliau kaip dvi dienos nuo tada, kai tiekėjas arba, kai taikoma, diegėjas sužino apie incidentą.
73 straipsnis 4.
Nepaisant 2 dalies, asmens mirties atveju pranešimas pateikiamas iš karto po to, kai tiekėjas arba diegėjas nustato arba įtaria didelės rizikos DI sistemos ir rimto incidento priežastinį ryšį, tai padaroma ne vėliau kaip per 10 dienų nuo tos dienos, kai tiekėjas arba, kai taikytina, diegėjas sužino apie rimtą incidentą.
73 straipsnis 5.
Kai tai būtina siekiant užtikrinti, kad pranešimai būtų pateikiami laiku, tiekėjas arba, kai taikytina, diegėjas gali pateikti pradinį neišsamų pranešimą, o vėliau – išsamų pranešimą.
73 straipsnis 6.
Pranešęs apie rimtą incidentą pagal 1 dalį, tiekėjas nedelsdamas atlieka būtinus tyrimus, susijusius su rimtu incidentu ir atitinkama DI sistema. Tai apima incidento rizikos vertinimą ir taisomuosius veiksmus.

Atlikdamas pirmoje pastraipoje nurodytus tyrimus tiekėjas bendradarbiauja su kompetentingomis institucijomis ir, kai aktualu, su atitinkama notifikuotąja įstaiga ir, prieš tai neinformavęs kompetentingų institucijų apie tokius veiksmus, neatlieka jokių tyrimų, kurių metu atitinkama DI sistema būtų pakeista taip, kad tai galėtų turėti įtakos vėlesniam incidento priežasčių vertinimui.

73 straipsnis 7.
Gavusi pranešimą, susijusį su 3 straipsnio 49 punkto c papunktyje nurodytu rimtu incidentu, atitinkama rinkos priežiūros institucija informuoja 77 straipsnio 1 dalyje nurodytas nacionalines valdžios institucijas ar įstaigas. Siekdama palengvinti šio straipsnio 1 dalyje nustatytų pareigų vykdymą Komisija parengia specialias gaires. Tos gairės priimamos ne vėliau kaip 2025 m. rugpjūčio 2 d. ir reguliariai vertinamos.
73 straipsnis 8.
Rinkos priežiūros institucija per septynias dienas nuo šio straipsnio 1 dalyje nurodyto pranešimo gavimo dienos imasi tinkamų priemonių, kaip numatyta Reglamento (ES) 2019/1020 19 straipsnyje, ir laikosi tame reglamente nustatytų pranešimo procedūrų.
73 straipsnis 9.
III priede nurodytų didelės rizikos DI sistemų, kurias rinkai pateikė arba pradėjo naudoti tiekėjai, kuriems taikomi Sąjungos teisė aktai, nustatantys pranešimo pareigas, lygiavertes nustatytoms šiame reglamente, atveju pranešama tik apie 3 straipsnio 49 punkto c papunktyje nurodytus rimtus incidentus.
73 straipsnis 10.
Didelės rizikos DI sistemų, kurios yra prietaisų saugos komponentai arba kurios pačios yra prietaisai, kurioms taikomi reglamentai (ES) 2017/745 ir (ES) 2017/746, atveju pranešama tik apie šio reglamento 3 straipsnio 49 punkto c papunktyje nurodytus rimtus incidentus ir apie juos pranešama valstybių narių, kuriose įvyko incidentas, tuo tikslu pasirinktai nacionalinei kompetentingai institucijai.
73 straipsnis 11.
Nacionalinės kompetentingos institucijos pagal Reglamento (ES) 2019/1020 20 straipsnį nedelsdamos praneša Komisijai apie kiekvieną rimtą incidentą nepriklausomai nuo to, ar jos ėmėsi veiksmų jo atžvilgiu.

1.1 Nuorodos

1.2 Nustatyti reikalavimai

1.3 Susiję standartai

2. Nustatyti reikalavimai

Reikalavimai
Šaltinis Reikalavimas

3. Susiję standartai

Standartai
Šaltinis Reikalavimas
SCF Serious Incident Reporting For AI & Autonomous Technologies

Description

Mechanisms exist to report any serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Report serious AI incidents to relevant authorities as required

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident reporting procedure for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal serious AI incident reporting process
∙ Regulatory reporting contacts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident response plan with regulatory reporting requirements
∙ Legal team involvement

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident response program
∙ Automated regulatory notification workflows
∙ Legal and compliance integration

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Artificial Intelligence and Autonomous Technology (AAT) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with AAT domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ AAT-related processes are expected to follow the organization's existing processes (e.g., incident response, asset management, change control and risk assessments).
▪ No formal Governance, Risk & Compliance (GRC) team exists to provide AAT oversight, where the Chief Information Officer (CIO), or similar function, governs technology decisions what is acceptable for AAT within the organization.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving operational AAT to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Serious Incident Reporting For AI & Autonomous Technologies

Description

Mechanisms exist to report any serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Report serious AI incidents to relevant authorities as required

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident reporting procedure for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal serious AI incident reporting process
∙ Regulatory reporting contacts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident response plan with regulatory reporting requirements
∙ Legal team involvement

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident response program
∙ Automated regulatory notification workflows
∙ Legal and compliance integration

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Artificial Intelligence and Autonomous Technology (AAT) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with AAT domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ AAT-related processes are expected to follow the organization's existing processes (e.g., incident response, asset management, change control and risk assessments).
▪ No formal Governance, Risk & Compliance (GRC) team exists to provide AAT oversight, where the Chief Information Officer (CIO), or similar function, governs technology decisions what is acceptable for AAT within the organization.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving operational AAT to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Serious Incident Reporting For AI & Autonomous Technologies

Description

Mechanisms exist to report any serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Report serious AI incidents to relevant authorities as required

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident reporting procedure for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal serious AI incident reporting process
∙ Regulatory reporting contacts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident response plan with regulatory reporting requirements
∙ Legal team involvement

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident response program
∙ Automated regulatory notification workflows
∙ Legal and compliance integration

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Artificial Intelligence and Autonomous Technology (AAT) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with AAT domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ AAT-related processes are expected to follow the organization's existing processes (e.g., incident response, asset management, change control and risk assessments).
▪ No formal Governance, Risk & Compliance (GRC) team exists to provide AAT oversight, where the Chief Information Officer (CIO), or similar function, governs technology decisions what is acceptable for AAT within the organization.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving operational AAT to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Serious Incident Reporting For AI & Autonomous Technologies

Description

Mechanisms exist to report any serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Report serious AI incidents to relevant authorities as required

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident reporting procedure for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal serious AI incident reporting process
∙ Regulatory reporting contacts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident response plan with regulatory reporting requirements
∙ Legal team involvement

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident response program
∙ Automated regulatory notification workflows
∙ Legal and compliance integration

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Artificial Intelligence and Autonomous Technology (AAT) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with AAT domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ AAT-related processes are expected to follow the organization's existing processes (e.g., incident response, asset management, change control and risk assessments).
▪ No formal Governance, Risk & Compliance (GRC) team exists to provide AAT oversight, where the Chief Information Officer (CIO), or similar function, governs technology decisions what is acceptable for AAT within the organization.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving operational AAT to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Serious Incident Reporting For AI & Autonomous Technologies

Description

Mechanisms exist to report any serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Report serious AI incidents to relevant authorities as required

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Incident reporting procedure for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal serious AI incident reporting process
∙ Regulatory reporting contacts

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident response plan with regulatory reporting requirements
∙ Legal team involvement

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident response program
∙ Automated regulatory notification workflows
∙ Legal and compliance integration

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Artificial Intelligence and Autonomous Technology (AAT) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with AAT domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ AAT-related processes are expected to follow the organization's existing processes (e.g., incident response, asset management, change control and risk assessments).
▪ No formal Governance, Risk & Compliance (GRC) team exists to provide AAT oversight, where the Chief Information Officer (CIO), or similar function, governs technology decisions what is acceptable for AAT within the organization.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to report any serious incident involving operational AAT to relevant authorities as to when and where the serious incident occurred, in accordance with mandated reporting timelines.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
SCF Serious Incident Root Cause Analysis (RCA) For AI & Autonomous Technologies

Description

Mechanisms exist to perform an investigation when there is a serious incident involving operational Artificial Intelligence (AI) and Autonomous Technologies (AAT) that documents a:
(1) Root Cause Analysis (RCA);
(2) Risk assessment of the incident; and
(3) Description of corrective actions taken, including measures implemented to prevent a recurrence of the incident.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ Conduct post-incident review after serious AI incidents

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ Root cause analysis process for serious AI incidents

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ Formal RCA procedure for AI incidents
∙ Document findings and corrective actions

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ AI incident investigation program with formal RCA methodology
∙ Corrective action tracking

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ Enterprise AI incident management platform
∙ Formal RCA framework (5 Whys, Fishbone)
∙ Corrective action management system

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

SCR-CMM Level 1 criteria definitions are not available for this control:
▪ A reasonable person would conclude this control requires a structured process.
▪ At this level of maturity, the "ad hoc" nature of performing a capability informally would indicate the intent of the control is not met due to a lack of consistency and formality.

Level 2 Planned Tracked

Artificial Intelligence and Autonomous Technology (AAT) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Artificial Intelligence (AI)-related controls are primarily administrative and preventative in nature (e.g., policies, standards and procedures & guidelines).
▪ Asset management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.

Level 3 Well Defined

Artificial Intelligence and Autonomous Technology (AAT) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with AAT domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with AAT domain capabilities are well-documented and kept current by process owners.
▪ An Artificial Intelligence Governance (AIG) team, or similar function, is appropriately staffed and supported to implement and maintain AAT domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of AI governance, risk management and compliance operations (e.g., dedicated AI governance platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with AAT domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to perform an investigation when there is a serious incident involving operational AAT that documents a:
(1) Root Cause Analysis (RCA);
(2) Risk assessment of the incident; and
(3) Description of corrective actions taken, including measures implemented to prevent a recurrence of the incident.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.