+Article 19

Article 19

Article 19

The PRIIP manufacturer and the person advising on, or selling, the PRIIP shall establish appropriate procedures and arrangements which ensure that:

(a) 

retail investors have an effective way of submitting a complaint against the PRIIP manufacturer;

(b) 

retail investors who have submitted a complaint in relation to the key information document receive a substantive reply in a timely and proper manner; and

(c) 

effective redress procedures are also available to retail investors in the event of cross-border disputes, in particular where the PRIIP manufacturer is located in another Member State or in a third country.

1. Overzicht

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1.1 Referenties

1.2 Geïdentificeerde eisen

1.3 Gerelateerde standaarden

2. Geïdentificeerde eisen

Eisen

3. Gerelateerde standaarden

Standaarden