+Člen 8 Objektivne zahteve za skladnost
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Člen 8 Objektivne zahteve za skladnost

Člen 8

Objektivne zahteve za skladnost

1.  Poleg izpolnjevanja vseh subjektivnih zahtev za skladnost mora digitalna vsebina ali digitalna storitev:

(a) 

ustrezati namenom, za katere bi se običajno uporabljala digitalna vsebina ali digitalne storitve iste vrste, pri čemer je treba, kadar je to ustrezno, upoštevati obstoječe pravo Unije in nacionalno pravo, tehnične standarde ali, v primeru neobstoja takšnih tehničnih standardov, panožne kodekse ravnanja, ki se uporabljajo za posamezni sektor;

(b) 

biti take količine in imeti značilnosti in zmogljivostne lastnosti, vključno v zvezi s funkcionalnostjo, združljivostjo, dostopnostjo, kontinuiteto in varnostjo, običajne za digitalno vsebino ali digitalne storitve iste vrste in ki jih lahko potrošnik razumno pričakuje glede na naravo digitalne vsebine ali digitalne storitve in ob upoštevanju javne izjave trgovca ali v imenu trgovca ali drugih oseb v predhodnih členih pogodbene verige, vključno s proizvajalcem, zlasti pri oglaševanju ali označevanju, razen če trgovec dokaže, da:

(i) 

trgovec za zadevno javno izjavo ni vedel in od njega ni mogoče razumno pričakovati, da bi zanjo vedel;

(ii) 

je bila javna izjava do sklenitve pogodbe popravljena na enak ali primerljiv način, kot je bila podana, ali

(iii) 

javna izjava ni mogla vplivati na odločitev za nakup digitalne vsebine ali digitalne storitve;

(c) 

kadar je to ustrezno, biti dobavljena skupaj z vsemi dodatki in navodili, za katere lahko potrošnik razumno pričakuje, da jih bo prejel, ter

(d) 

biti skladna z morebitno poskusno različico ali predogledom digitalne vsebine ali digitalne storitve, ki ga trgovec da na razpolago pred sklenitvijo pogodbe.

2.  Trgovec zagotovi, da je potrošnik obveščen o posodobitvah, vključno z varnostnimi posodobitvami, ki so potrebne za ohranjanje skladnosti digitalne vsebine ali digitalne storitve s pogodbo, in so mu te posodobitve tudi dobavljene v obdobju:

(a) 

v katerem je treba v skladu s pogodbo dobavljati digitalno vsebino ali digitalno storitev, kadar pogodba določa nepretrgano dobavo v določenem obdobju, ali

(b) 

ki ga lahko potrošnik razumno pričakuje glede na vrsto in namen digitalne vsebine ali digitalne storitve in ob upoštevanju okoliščin in narave pogodbe, kadar pogodba določa enkratno dobavo ali niz posameznih dobav.

3.  Kadar potrošnik v razumnem roku ne namesti posodobitev, ki jih trgovec zagotovi v skladu z odstavkom 2, trgovec ni odgovoren za neskladnost, ki je posledica samo tega, da ni bila opravljena ustrezna posodobitev, pod pogojem, da:

(a) 

je trgovec obvestil potrošnika o razpoložljivosti posodobitve in posledicah, če je potrošnik ne namesti, ter

(b) 

razlog za to, da potrošnik posodobitve ni namestil ali jo je napačno namestil, niso bila pomanjkljiva navodila za namestitev, ki jih je zagotovil trgovec.

4.  Kadar pogodba določa nepretrgano dobavo digitalne vsebine ali digitalne storitve v določenem obdobju, mora biti digitalna vsebina ali digitalna storitev skladna med celotnim trajanjem tega obdobja.

5.  Za neskladnost v smislu odstavkov 1 ali 2 se ne šteje, če je bil potrošnik ob sklenitvi pogodbe izrecno obveščen, da posamezna lastnost digitalne vsebine ali digitalne storitve odstopa od objektivnih zahtev za skladnost iz odstavka 1 ali 2, ter je ob sklenitvi pogodbe izrecno in ločeno sprejel to odstopanje.

6.  Če se stranki nista dogovorili drugače, mora biti digitalna vsebina ali digitalna storitev dobavljena v najnovejši različici, ki je bila na razpolago ob sklenitvi pogodbe.

1. Pregled

,
Article 8 1

1.   In addition to complying with any subjective requirement for conformity, the digital content or digital service shall:

(a)

be fit for the purposes for which digital content or digital services of the same type would normally be used, taking into account, where applicable, any existing Union and national law, technical standards or, in the absence of such technical standards, applicable sector-specific industry codes of conduct;

(b)

be of the quantity and possess the qualities and performance features, including in relation to functionality, compatibility, accessibility, continuity and security, normal for digital content or digital services of the same type and which the consumer may reasonably expect, given the nature of the digital content or digital service and taking into account any public statement made by or on behalf of the trader, or other persons in previous links of the chain of transactions, particularly in advertising or on labelling unless the trader shows that:

(i)

the trader was not, and could not reasonably have been, aware of the public statement in question;

(ii)

by the time of conclusion of the contract, the public statement had been corrected in the same way as, or in a way comparable to how, it had been made; or

(iii)

the decision to acquire the digital content or digital service could not have been influenced by the public statement;

(c)

where applicable, be supplied along with any accessories and instructions which the consumer may reasonably expect to receive; and

(d)

comply with any trial version or preview of the digital content or digital service, made available by the trader before the conclusion of the contract.
Article 8 2

2.   The trader shall ensure that the consumer is informed of and supplied with updates, including security updates, that are necessary to keep the digital content or digital service in conformity, for the period of time:

(a)

during which the digital content or digital service is to be supplied under the contract, where the contract provides for a continuous supply over a period of time; or

(b)

that the consumer may reasonably expect, given the type and purpose of the digital content or digital service and taking into account the circumstances and nature of the contract, where the contract provides for a single act of supply or a series of individual acts of supply.
Article 8 3

3.   Where the consumer fails to install, within a reasonable time, updates supplied by the trader in accordance with paragraph 2, the trader shall not be liable for any lack of conformity resulting solely from the lack of the relevant update, provided that:

(a)

the trader informed the consumer about the availability of the update and the consequences of the failure of the consumer to install it; and

(b)

the failure of the consumer to install or the incorrect installation by the consumer of the update was not due to shortcomings in the installation instructions provided by the trader.
Article 8 4

4.   Where the contract provides for a continuous supply of digital content or digital service over a period of time, the digital content or digital service shall be in conformity throughout the duration of that period.
Article 8 5

5.   There shall be no lack of conformity within the meaning of paragraph 1 or 2 if, at the time of the conclusion of the contract, the consumer was specifically informed that a particular characteristic of the digital content or digital service was deviating from the objective requirements for conformity laid down in paragraph 1 or 2 and the consumer expressly and separately accepted that deviation when concluding the contract.
Article 8 6

6.   Unless the parties have agreed otherwise, digital content or a digital service shall be supplied in the most recent version available at the time of the conclusion of the contract.

1.1 Sklici

1.2 Ugotovljene zahteve

1.3 Povezani standardi

2. Ugotovljene zahteve

Zahteve

3. Povezani standardi

Standardi
  • Builddate: 22.05.2019 00:00:00 -Doknr: CELEX:32019L0770
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