56. Where the PSP, IPSP, CASP or ICASP requests required information that is missing, it should set …

Where the PSP, IPSP, CASP or ICASP requests required information that is missing, it should set a reasonable deadline by which the information should be provided. This deadline should not exceed three working days for transfers taking place within the Union, and five working days for transfers received from outside of the Union, starting from the day the PSP, CASP, IPSP or ICASP identifies the missing information. Longer deadlines up to seven days may be set where transfer chains involve:

• a) more than two parties in the transfer flow, including intermediaries and non-banks;
• b) at least one PSP, IPSP, CASP or ICASP that is based outside of the EU.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/