Article 11 2

(a)

a detailed description of credit servicing activities to be carried out by the credit servicer;

(b)

the level of remuneration of the credit servicer or how the remuneration is to be calculated;

(c)

the extent to which the credit servicer can represent the credit purchaser in relation to the borrower;

(d)

an undertaking by the parties to comply with the Union and national law applicable to a creditor’s rights under a credit agreement, or to the credit agreement itself, including in respect of consumer and data protection;

(e)

a clause requiring the fair and diligent treatment of the borrowers.