+Article 32 General provisions
---+Article 32 1.
---+Article 32 2.
|
Article 32 General provisions
1. Overview
| Summary |
Regulation |
|
Article 32 1.
|
A CSD shall have clearly defined goals and objectives that are achievable, such as in the areas of minimum service levels, risk-management expectations and business priorities.
|
|
Article 32 2.
|
A CSD shall have transparent rules for the handling of complaints.
|
,
1.1 References
1.2 Identified Requirements
1.3 Related Standards
2. Identified Requirements
Requirements
| Source |
Requirement |
3. Related Standards
Standards
| Source |
Requirement |
|