+Article 23 1.

Article 23 1.

All information to be provided in accordance with Articles 18, 19, 20 and 29 shall be communicated to the customer:

(a) 

on paper;

(b) 

in a clear and accurate manner, comprehensible to the customer;

(c) 

in an official language of the Member State in which the risk is situated or of the Member State of the commitment or in any other language agreed upon by the parties; and

(d) 

free of charge.

1. Vue d’ensemble

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1.1 Références

1.2 Exigences identifiées

1.3 Normes associées

2. Exigences identifiées

Exigences

3. Normes associées

Normes