+CHAPTER V INFORMATION REQUIREMENTS AND CONDUCT OF BUSINESS RULES
---+Article 17 General principle
------+Article 17 1.
------+Article 17 2.
------+Article 17 3.
---+Article 18 General information provided by the insurance intermediary or insurance undertaking
---+Article 19 Conflicts of interest and transparency
------+Article 19 1.
------+Article 19 2.
------+Article 19 3.
------+Article 19 4.
------+Article 19 5.
---+Article 20 Advice, and standards for sales where no advice is given
------+Article 20 1.
------+Article 20 2.
------+Article 20 3.
------+Article 20 4.
------+Article 20 5.
------+Article 20 6.
------+Article 20 7.
------+Article 20 8.
------+Article 20 9.
---+Article 21 Information provided by ancillary insurance intermediaries
---+Article 22 Information exemptions and flexibility clause
------+Article 22 1.
------+Article 22 2.
------+Article 22 3.
------+Article 22 4.
------+Article 22 5.
---+Article 23 Information conditions
------+Article 23 1.
------+Article 23 2.
------+Article 23 3.
------+Article 23 4.
------+Article 23 5.
------+Article 23 6.
------+Article 23 7.
---+Article 24 Cross-selling
------+Article 24 1.
------+Article 24 2.
------+Article 24 3.
------+Article 24 4.
------+Article 24 5.
------+Article 24 6.
------+Article 24 7.
---+Article 25 Product oversight and governance requirements
------+Article 25 1.
------+Article 25 2.
------+Article 25 3.
------+Article 25 4.

CHAPTER V INFORMATION REQUIREMENTS AND CONDUCT OF BUSINESS RULES

CHAPTER V INFORMATION REQUIREMENTS AND CONDUCT OF BUSINESS RULES

1. Ħarsa ġenerali

,
Article 17 General principle
Article 18 General information provided by the insurance intermediary or insurance undertaking

Article 18

General information provided by the insurance intermediary or insurance undertaking

Member States shall ensure that:

(a) 

in good time before the conclusion of an insurance contract, an insurance intermediary makes the following disclosures to customers:

(i) 

its identity and address and that it is an insurance intermediary;

(ii) 

whether it provides advice about the insurance products sold;

(iii) 

the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance intermediaries and about the out-of-court complaint and redress procedures referred to in Article 15;

(iv) 

the register in which it has been included and the means for verifying that it has been registered; and

(v) 

whether the intermediary is representing the customer or is acting for and on behalf of the insurance undertaking;

(b) 

in good time before the conclusion of an insurance contract, an insurance undertaking makes the following disclosures to customers:

(i) 

its identity and address and that it is an insurance undertaking;

(ii) 

whether it provides advice about the insurance products sold;

(iii) 

the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance undertakings and about the out-of-court complaint and redress procedures referred to in Article 15.
Article 19 Conflicts of interest and transparency
Article 20 Advice, and standards for sales where no advice is given
Article 21 Information provided by ancillary insurance intermediaries

Article 21

Information provided by ancillary insurance intermediaries

Member States shall ensure that ancillary insurance intermediaries comply with points (i), (iii) and (iv) of Article 18(a) and point (d) of Article 19(1).
Article 22 Information exemptions and flexibility clause
Article 23 Information conditions
Article 24 Cross-selling
Article 25 Product oversight and governance requirements

1.1 Referenzi

1.2 Rekwiżiti identifikati

1.3 Standards relatati

2. Rekwiżiti identifikati

Rekwiżiti

3. Standards relatati

Standards