+Article 18 General information provided by the insurance intermediary or insurance undertaking

Article 18 General information provided by the insurance intermediary or insurance undertaking

Article 18

General information provided by the insurance intermediary or insurance undertaking

Member States shall ensure that:

(a) 

in good time before the conclusion of an insurance contract, an insurance intermediary makes the following disclosures to customers:

(i) 

its identity and address and that it is an insurance intermediary;

(ii) 

whether it provides advice about the insurance products sold;

(iii) 

the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance intermediaries and about the out-of-court complaint and redress procedures referred to in Article 15;

(iv) 

the register in which it has been included and the means for verifying that it has been registered; and

(v) 

whether the intermediary is representing the customer or is acting for and on behalf of the insurance undertaking;

(b) 

in good time before the conclusion of an insurance contract, an insurance undertaking makes the following disclosures to customers:

(i) 

its identity and address and that it is an insurance undertaking;

(ii) 

whether it provides advice about the insurance products sold;

(iii) 

the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance undertakings and about the out-of-court complaint and redress procedures referred to in Article 15.

1. Ħarsa ġenerali

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1.1 Referenzi

1.2 Rekwiżiti identifikati

1.3 Standards relatati

2. Rekwiżiti identifikati

Rekwiżiti

3. Standards relatati

Standards