20. Credit and financial institutions should consider the most effective way to monitor the ongoing …

Credit and financial institutions should consider the most effective way to monitor the ongoing adequacy and reliability of the remote customer onboarding solutions. They should consider one or more of, but not limited to, the following means:

• i. quality assurance testing;
• ii. automated critical alerts and notifications;
• iii. regular automated quality reports;
• iv. sample testing;
• v. manual reviews.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/