22. Competent authorities designated in accordance with Article 21(3) of Directive (EU) 2021/2167 …

Competent authorities designated in accordance with Article 21(3) of Directive (EU) 2021/2167 should inform the EBA whether they are also the competent authorities designated in that jurisdiction to handle complaints about credit servicers in accordance with Article 24(3) of that Directive. Where other competent authorities have been designated in that jurisdiction to handle complaints, the competent authorities designated under Article 21(3) of Directive (EU) 2021/2167 should inform the EBA accordingly. The information on competent authorities designated to handle complaints should be transmitted to the EBA no later than the application date of these Guidelines. Where relevant, the competent authorities will inform the EBA of any subsequent changes to the competent authorities and their respective tasks within one week.

1. Overview

1.1 References

• Article 21 3

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

3. Related Standards

• EBA - Published by the European Banking Authority at https://www.eba.europa.eu/