+OPS-24.01AC

OPS-24.01AC

The cloud service provider defines and documents procedures in contractual agreements with cloud service customers that specify the involvement of the customer in confirming, within a specified time period, that a resolution has effectively addressed the root cause of an incident.

1. Overview

Summary	Standard

1.1 References

1.2 Identified Requirements

1.3 Related Regulations

2. Identified Requirements

Requirements
Source	Requirement

3. Related Regulations

Regulations
Source	Regulation

Linked Issues

Issuelinks
Linktype	Issue
is blocked by	Incident Stakeholder Reporting
is blocked by	Incident Stakeholder Reporting

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