OPS-24.01AC

The cloud service provider defines and documents procedures in contractual agreements with cloud service customers that specify the involvement of the customer in confirming, within a specified time period, that a resolution has effectively addressed the root cause of an incident.

1. Prezentare generală

1.1 Referințe

1.2 Cerințe identificate

1.3 Reglementări asociate

2. Cerințe identificate

3. Reglementări asociate

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