+OPS-24.01AC

OPS-24.01AC

The cloud service provider defines and documents procedures in contractual agreements with cloud service customers that specify the involvement of the customer in confirming, within a specified time period, that a resolution has effectively addressed the root cause of an incident.

1. Resumen

Título	Estándar

1.1 Referencias

1.2 Requisitos identificados

1.3 Regulaciones relacionadas

2. Requisitos identificados

Requisitos
Fuente	Requisito

3. Regulaciones relacionadas

Regulaciones
Fuente	Regulación

Incidencias vinculadas

Vínculos
Tipo de vínculo	Incidencia
is blocked by	Incident Stakeholder Reporting
is blocked by	Incident Stakeholder Reporting

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