+OPS-24.01AC

OPS-24.01AC

The cloud service provider defines and documents procedures in contractual agreements with cloud service customers that specify the involvement of the customer in confirming, within a specified time period, that a resolution has effectively addressed the root cause of an incident.

1. Panoramica

Titolo	Standard

1.1 Riferimenti

1.2 Requisiti identificati

1.3 Regolamentazioni correlate

2. Requisiti identificati

Requisiti
Fonte	Requisito

3. Regolamentazioni correlate

Regolamentazioni
Fonte	Regolamentazione

Ticket collegati

Collegamenti
Tipo di collegamento	Ticket
is blocked by	Incident Stakeholder Reporting
is blocked by	Incident Stakeholder Reporting

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