+2. Competent authorities should ensure that firms have a complaints management function which …
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2. Competent authorities should ensure that firms have a complaints management function which …
Competent authorities should ensure that firms have a complaints management function which enables complaints to be investigated fairly and possible conflicts of interest to be identified and mitigated.
1. Panoramica
| Titolo |
Regolamentazione |
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1.1 Riferimenti
1.2 Requisiti identificati
1.3 Standard correlati
2. Requisiti identificati
Requisiti
| Fonte |
Requisito |
3. Standard correlati
- EBA - Published by the European Banking Authority at https://www.eba.europa.eu/
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