+2. Competent authorities should ensure that firms have a complaints management function which …
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2. Competent authorities should ensure that firms have a complaints management function which …
Competent authorities should ensure that firms have a complaints management function which enables complaints to be investigated fairly and possible conflicts of interest to be identified and mitigated.
1. Yleiskatsaus
1.1 Viittaukset
1.2 Tunnistetut vaatimukset
1.3 Liittyvät standardit
2. Tunnistetut vaatimukset
Vaatimukset
| Lähde |
Vaatimus |
3. Liittyvät standardit
Standardit
| Lähde |
Vaatimus |
- EBA - Published by the European Banking Authority at https://www.eba.europa.eu/
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