+2. Competent authorities should ensure that firms have a complaints management function which …
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2. Competent authorities should ensure that firms have a complaints management function which …
Competent authorities should ensure that firms have a complaints management function which enables complaints to be investigated fairly and possible conflicts of interest to be identified and mitigated.
1. Prehľad
1.1 Odkazy
1.2 Identifikované požiadavky
1.3 Súvisiace štandardy
2. Identifikované požiadavky
Požiadavky
| Zdroj |
Požiadavka |
3. Súvisiace štandardy
Štandardy
| Zdroj |
Požiadavka |
- EBA - Published by the European Banking Authority at https://www.eba.europa.eu/
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